The Incident and Component status workflows are now unified in Statuspage, meaning easier incident communication and fewer steps to get status updates to the right people.

Nobody likes an unavailable website. But if you must take your site offline, a clear and well-designed maintenance page can turn around a bad experience.

It takes a village to respond to and resolve incidents. But the teams involved in incident response often work in silos: SREs and devs are heads down fixing the problem, support is flooded with emails/tickets, and marketing/PR may be putting out fires on Twitter. Even if there’s some communication happening over chat or across desks, there’s typically room for improvement with getting these teams to work together when it matters most.