Operations | Monitoring | ITSM | DevOps | Cloud

February 2020

Goliath Technologies Makes Troubleshooting the End-User Experience Faster and Easier with Latest Release

Goliath Technologies announces the latest release of its industry-leading technology with enhanced embedded intelligence and automation, raising the bar for end-user performance monitoring and troubleshooting for environments built on Citrix Virtual Apps and Desktop or VMware Horizon platforms, whether on-premises or in the cloud (e.g. AWS, Azure).

Cerner Hospital Troubleshoots End-User Peripheral Issues with Goliath

A large health system with over 15 hospitals and hundreds of clinics across the U.S. provide VDI desktops to their medical staff via VMware Horizon View, and from those VDI sessions the medical staff accesses Cerner Millennium. Cerner Millennium is being delivered by Cerner’s remote hosting option (RHO) which delivers access internally via Citrix. This configuration is how 90% of their staff access Cerner Millennium.

How to Identify Network or Server Resources as Root Cause to Slow Session Performance

Goliath Performance Monitor can help you isolate the root cause quickly so you can troubleshoot and resolve with permanent fix solutions. When trying to identify the root cause of a Citrix end-user experience issue, the main display where you can view all of the Citrix user sessions is the Virtual Apps & Virtual Desktops display.

How to Identify Poor Drive Mapping to GPOs is Root Cause of Slow Logons

End users are complaining of slow logons and IT cannot quickly identify root cause. When trying to identify the root cause of a Citrix end-user experience issue, the main display to view all of the Citrix user sessions is the Goliath’s Citrix Virtual Apps & Desktops session display.