Citrix XenApp and XenDesktop have been around for many years, delivering IT Ops an essential ability to centrally manage and control costs of App and VDI delivery. The move to a new architecture in Xen 6.X accelerated deployments and now the move to the latest improvements in Xen 7.X is in full swing. We see this occurring globally, with generally good results.

With over 400K customers, Citrix is defining the digital workspace that securely delivers Windows, Linux, web, SaaS apps, and full virtual desktops to any device, anywhere. Citrix administrators at all these customers are the frontline for addressing dissatisfied end users of those applications and desktops. Unfortunately, even today, understanding real end-user experience in Citrix environments remains an unsolved puzzle.