Operations | Monitoring | ITSM | DevOps | Cloud

Effective incident response plays a critical role in maintaining smooth operations at organizations of all sizes. When built up correctly, operational resilience–that ability to bounce back quickly after failure–can act as a shield that guards your customer experience, ensuring that even when incidents inevitably happen, you’re back online in no time.

In the first part of this proof-of-concept – How to replay messages from Azure Service Bus? – Part 1: The dead-letter queue, we explored how to replay messages that have entered the dead-letter queue. In this second part, we explore how to resend a specific message of our choice.

For SaaS companies and cloud vendors, a status page isn’t just a tool — it’s a testament to their commitment to users. But with numerous status page providers in the market, which ones are the top SaaS companies gravitating towards? It comes as no surprise that the most popular status page provider in 2023 is Statuspage.io offered by Atlassian. We expected it at StatusGator when we began our analysis. However, our curiosity didn’t stop there.

With over 500,000 residential, business, and wholesale customers across multiple markets in the United States, WideOpenWest (WOW!) is one of the United States’ largest broadband providers. They aim to connect homes and businesses to the world with fast and reliable internet, TV, and phone services.

Baseball fans know about the various in-game statistics and actions requiring someone to keep them as records. From a player's overall performance at-bat to a game's final score at the bottom of the ninth, dozens (possibly hundreds) of different statistics are happening throughout a season. In Major League Baseball, these records are essential for the team owner, front office workers and coaches to figure out strategies on the diamond or how to distribute fair pay.

In our continuous journey to support teams grappling with the complexities of Kubernetes environments, we’re thrilled to announce the launch of Honeycomb for Kubernetes, a dedicated solution designed to bridge the growing divide between infrastructure/platform teams and application developers. This is available to all plans (including Free!) at no additional cost.

Generative artificial intelligence (AI) is a form of AI that can create new, original content such as text, code, images, video, and even music. Generative AI-powered tools like GitHub’s Copilot and OpenAI’s ChatGPT have the potential to revolutionize the way you develop software, enabling you to be more efficient and creative. Used in the right way, generative AI can streamline workflows, accelerate development cycles, and unlock the potential for innovation.

Fixed assets management is one of the most important processes in any business. It’s responsible for maintaining and accounting for tangible, intangible and financial assets within a company. Here are some tips to get started improving your fixed assets management system.

Life is full of unexpected incidents. From the coffee spill that disrupts your morning routine to the sudden traffic jam that transforms a 20-minute commute into an hour-long ordeal. Much like these challenges, most of our systems and infrastructure also constantly face these tiny glitches. If ignored, they can have a significant impact. Unlike minor inconveniences, these glitches we call Incidents have the potential to disrupt your business, frustrate customers, and eat into your revenue.

For the past 20 years, the various stakeholder communities that together constitute the IT industry have attempted to address sustainability. The original efforts grew out of the realisation that even as far back as 2005, the hardware and software that underlay the digital world were responsible for approximately 5% of overall energy consumption and that both the percentage and absolute amounts of energy required were growing in the double digits.