What is ITSM in the Future?

Time to read
less than
1 minute
Read so far

What is ITSM in the Future?

Mon, 29/04/2019 - 09:00
victorops

ITSM (IT Service Management) has gone through several stages of evolution over the years. With the changing dynamics of the software delivery process and higher customer expectations, ITSM has undergone a paradigm shift in its implementation and execution. In various types of working environments, ITSM frameworks are giving way to a DevOps culture – continuously improving on processes and tightening the relationship between software developers and IT operations teams.

https://victorops.com/blog/what-is-itsm-in-the-future