Office 365

BCD Travel Selects Exoprise for Microsoft 365 Digital Experience Monitoring

Waltham, MA - June 10, 2021 - Exoprise, a leading provider of Digital Experience Monitoring (DEM) solution for Microsoft 365, today announced that BCD Travel, a provider of global corporate travel management services, has selected Exoprise to help the company achieve end-to-end visibility of critical Microsoft 365 SaaS application performance to enhance the digital experience, collaboration, and productivity of a large remote workforce.

New Microsoft M365 Management Pack for SCOM

Microsoft have announced a new management pack for Office 365 – M365! It completely replaces the Office 365 management pack and is packed with new capabilities. Aakash Basavaraj, Program Manager at Microsoft, and Sameer Mhaisekar, Technical Evangelist at SquaredUp, joined Bruce Cullen, Director of Products at Cookdown, to reveal the new capabilities of the M365 management pack and the accompanying dashboard pack created for SquaredUp.

Use Microsoft Teams as Your Phone System: How to Get Started

Join Dr. E. Brent Kelly, Principal analyst at KelCor & Greg Zweig, Director of Solutions marketing for Ribbon as they discuss the critical thinking required to plan a successful transition to Teams Phone System. Brent regularly provides strategy and counsel to CIOs, CTOs, and technology buyers. More importantly, Dr. Kelly is not afraid to get his hands dirty, having deployed Teams Phone Systems himself; he’ll speak from firsthand experience!

Are you an MS Teams shop? We've got you Covered with Blameless Incident Resolution

We have an exciting announcement. Blameless is providing early access to our Microsoft Teams integration. SRE and engineering teams can now resolve incidents faster without leaving the comfort of their favorite messaging tool. With the Blameless incident resolution product, Microsoft Teams users can now reduce toil in routine incident response processes through automation, codify processes with checklists, and craft retrospectives with the ‘add to timeline’ command.
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How to Monitor ALL of Microsoft 365

Only Exoprise provides full coverage for synthetic monitoring of the entire Microsoft 365 suite. The use of 8-10 different synthetic sensors per site provides customers and prospects with an ideal start. These site locations may include corporate headquarters, branch offices, or work from home settings with knowledge workers. Exoprise effectively monitors the health, availability, and performance of applications such as Azure AD, Exchange Online, Teams, Yammer, OneDrive, Outlook, Portal, etc. via synthetic sensors and captures real-time metric data in CloudReady.

Improve Business Productivity

In the past year, Microsoft Teams has become one of the top videoconferencing and telecommunications platforms that have helped keep businesses productive throughout this global pandemic. Pivoting to remote/hybrid work environments in the long term is more easily achieved with a service like Microsoft Teams, which makes ensuring and maintaining optimal service on your end that much more important. Behold the key to help improve business productivity and optimize your Teams performance.

Exoprise Delivers Resilient Digital Experience and Microsoft 365 Visibility to BCD Travel

Founded in 2005 and headquartered in the Netherlands, BCD Travel is a provider of global corporate travel management with offices in more than 100 countries. The company simplifies the complexity of business travel and drives savings for travel and procurement partners. The company's IT department has hundreds of employees worldwide with expertise in managing and supporting infrastructure across North America, Europe, and Asia.

Integrating AppSignal With Microsoft Teams

We’re constantly looking for interesting integrations for our performance incidents, exception incidents, anomaly detection and uptime monitoring notifications, and our latest addition is an integration for Microsoft Teams. Microsoft Teams is a hub for team collaboration in Microsoft 365. It integrates people, content, and tools your team needs to be more engaged and effective.

How Does Digital Experience Monitoring Improve Productivity

Optimizing the digital experience monitoring (DEM) strategy should be a priority for businesses. According to Forrester, the five principles to optimize end-user experience management are 1. Holistic 2. Workflow-centric 3. Feedback-driven 4. Automated and 5. Quantified. Exoprise offers businesses a 360 degree DEM solution for cloud, network, and workspace digital transformation. The better together monitoring strategy combines real user and synthetic monitoring to deliver actionable insights to IT for SaaS applications whether consumed from home or office. With complete coverage for ALL of Office 365 cloud productivity applications and crowd-sourced benchmarks, Exoprise leads the way to ensure high productivity for the remote workforce.