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Jul 9, 2019 | By Ashley George
Customer expectations are higher than ever before – with the majority of today’s consumers expecting nothing short of a near perfect digital experience. But often times, IT teams are still forced to be reactive to issues, only to become aware of problems via customer complaints or support tickets. It’s time to take a more proactive approach. With a synthetic monitoring solution, you can monitor the performance of your applications even at times when you have no real users.
Jul 9, 2019 | By Jeremy Rossbach
Ali Siddiqui is head of the AIOps and monitoring segment for the Enterprise Software Division at Broadcom driving DX APM, DX NetOps, and AIOps solutions. Responsibilities include R&D, product marketing, and the CSA team which drives adoption of our solutions for customers.
Jun 21, 2019 | By Amy Feldman
Those of us who have been in the APM industry for a while have seen APM solutions evolve to meet the growing demands of IT Organizations and Application Developers. APM solutions started as simply understanding the performance and health of applications through basic metric collection and quickly evolved to collecting transaction performance through byte-code instrumentation.
Jun 11, 2019 | By Prakriti Kumar
The job of a system administrator is to make sure the data center is always available for serving the business services IT supports. If device availability is the key KPI that the IT operator, system administrator or cloud administrator is tracking, there is a crucial need for a device availability report that tracks physical, virtual or cloud devices at the enterprise level.
Mar 4, 2019 | By CA Technologies
To truly capture customer interest and loyalty, your applications and services have to deliver reliable experiences that delight users, scale to support their changing needs and regularly refresh with new innovations.
Mar 1, 2019 | By CA Technologies
CA Technologies commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) that enterprises may realize by deploying CA Unified Infrastructure Management (CA UIM). The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of CA UIM on their organization.
Jul 9, 2019 | By CA Technologies
Broadcom acquired CA Technologies in late 2018. Now, we’re focused on partnering with global 1000 customers and increasing adoption. With Broadcom’s 50 years of engineering excellence and strong history of R&D investment, our goal is to offer solutions that help make IT a business advantage that drives business outcomes. Our number one priority is to be a strategic parter in your digital transformation journey. Keep watching to learn more about our go-forward model at Broadcom.
Jul 8, 2019 | By CA Technologies
In this video, Broadcom describes In-band Flow Analyzer (IFA) 2.0 supported by Trident 4 and Broadcom's AIOps solution. The video also demonstrates a couple of IFA 2.0 use cases with AIOps network topology involving Trident 4 and Jericho 2 switches leveraging BroadView Instrumentation and next-gen AIOps analytics.
In this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce, shares her thoughts on the importance of digital experience.
In the first part of this video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, describes the importance of measuring customer experience and customer journey in today’s digitally driven economy.
In the second part of this 451 Research video series, Sheryl Kingstone, Research VP and General Manager of Customer Experience and Commerce at 451 Research, explains why it is essential to understand the customer experience across multiple digital channels and how collecting the right data can be used to help improve the overall experience.