Boston, MA, USA
Aug 21, 2018 | By Kumar Abhishek
Here are some tips on how to build an effective and sustainable on-call strategy that your team loves. Just like doctors go on-call during emergencies to ensure that a patient gets the required medical attention, engineers go on call to ensure that the IT services and infrastructure are working fine and that the customers get the required help when needed.
Aug 8, 2018 | By Kumar Abhishek
Here are some practical tips to help you avoid downtime and be available when your customers look for you. Reliability often used synonymous to uptime isn’t just a number. It is the key to running a successful business today. Your revenue, growth, productivity and customer trust depends on it.
Jul 31, 2018 | By Kumar Abhishek
Incident response is one of the top agenda for every business be it an enterprise or startup that is trying to ensure exceptional customer experience across every aspect of its business offering. With increasing complexity of websites and applications, businesses are finding it challenging to ensure optimum performance standard while maintaining the best in class availability and reliability for their customers.
Jul 27, 2018 | By Kumar Abhishek
If you have an online business that drives revenue through your website, be it an e-commerce, SaaS, IT services company or any other online business for that matter, you already are aware how important it is for you that your website or service remains available 24 x 7. No one likes a website that is unavailable. Neither do your customers nor do you. You don’t want to lose revenues and your brand image.
Jul 24, 2018 | By Kumar Abhishek
The sad reality of running a business online is that downtime happens and you can’t really avoid it forever. Even the best web companies have suffered and suffer an occasional dip in their services. Sometimes it goes unnoticed but it might easily turn out to be catastrophic for the business as well. So, if downtime is inevitable, the only logical way to prevent any serious damage is to be prepared to handle the worst.