Montreal, Canada
Jul 18, 2019   |  By Lillian Tirado
Technology is revolutionizing every aspect of our lives, and the health sector is not an exception. The industry is actively blending newer life-saving technologies on an ongoing basis. Research indicates that about 86% of healthcare service providers and related organizations are already using artificial intelligence, and the numbers continue to grow.
Jul 15, 2019   |  By Lillian Tirado
Businesses specialized in development, deployment, and maintenance of software products are currently experiencing a commendable market boom. It is undoubtedly the prime of the industry. In this age of technological advancement, the software is the soul of every computing device you can think of, and it is the core of any emerging technology from artificial intelligence to internet of things and robotics. We can only conclude that the outlook on the industry’s growth is on the positive side.
Jun 26, 2019   |  By Victoria Louie
In this day and age, even smaller institutions need some way to track their work, whether they are projects or support requests. At the heart of every college or university is the administration department, who ends up serving as the first point of contact in a lot of cases, even if the issue should be directed elsewhere. This can make it difficult to move forward on projects while constantly pivoting to triage requests coming in.
Jun 21, 2019   |  By Victoria Louie
Charitable organizations can be complex institutions. On first blush, many of these kinds of organizations might seem to only be focused on marketing and finance, but with everything increasingly moving online, more avenues are opened up for work done on a computer. For charitable organizations based in a university setting, it follows that these organizations would need to keep up with the university’s technical presence as well.
Jun 13, 2019   |  By Brandon Pellegrini
OneDesk provides three customer-facing apps that you can place on your website to begin interacting with your customers. The widget offers the following applications: This process is now made even simpler with the creation of this WordPress plugin. Simply follow the installation steps below to provide your customers with quick access to the OneDesk widget. Step 1: When you login to your WordPress account, click on “Plugins”.
May 13, 2019   |  By OneDesk
This is a quick tour around the web application to show you where everything is located.
May 13, 2019   |  By OneDesk
OneDesk is software that combines helpdesk with project management. This video describes the messenger interface where you can live chat in real-time with your customers and team members.
May 13, 2019   |  By OneDesk
OneDesk combines helpdesk and project management into one comprehensive app.
Mar 25, 2019   |  By OneDesk
This video provides an overview of what statuses are as well as how and where to configure them.
Mar 21, 2019   |  By OneDesk
OneDesk is software for project management and helpdesk. This video covers how to submit timesheets, run task timers, and export your timesheets.