Falls Church, VA, USA
Jul 11, 2019   |  By Shaun Pinney
Technology is changing the world faster than ever. Thanks in part to the rise of the Software-as-a-Service (SaaS) model, customers have come to expect the apps they use to be accessible at all times. As a result, companies are transforming the way their teams operate in order to meet these demands. And perhaps no team experiences the impact of a transformation like this more than IT.
Jun 27, 2019   |  By Kate Clavet
Cloud adoption continues to increase, and although Forbes projects that 83% of enterprise workloads will be in the cloud by 2020, that leaves approximately 17% still on-premises. For many organizations, a hybrid approach to infrastructure strikes the right balance. Regardless, whether running cloud, on-prem, or hybrid environments, IT teams must stay aware and in control during incidents and service disruptions. This need was the reason we built Edge Connector for Opsgenie.
May 23, 2019   |  By Shannon Winter
As IT and DevOps teams rely more heavily on third-party services, the likelihood of an external incident affecting your customers increases. The 2017 Amazon S3 outage comes to mind as a particularly large downtime event that took thousands of websites down with it. When things go wrong with either an internal or external service, the right people need to be alerted to properly respond to the issue and communicate with customers.
Apr 10, 2019   |  By Kate Clavet
This is Opsgenie’s first Summit as an official part of the Atlassian team, and there are lots of exciting announcements and product enhancements to share. Post-acquisition, our goal continues to be empowering Dev, IT, and Ops teams to rapidly respond to, resolve, and learn from incidents, and these features were born from that mission.
Apr 8, 2019   |  By Darren Henry
Over the last six months, Opsgenie’s customer base has expanded significantly. We’ve become the tool of choice for teams that are new to operating always-on services, as well as those who have been left disappointed by alternative solutions. We can claim many advantages over our competition, but here are the top ten reasons Dev and Ops teams are choosing Opsgenie.
Nov 7, 2018   |  By
The way people communicate during “peacetime” and “wartime” is very different. When at peace, we are able to be more casual and creative with the words we use. During wartime, this changes. Language must be specific, direct, and actionable in order to communicate clearly to identify an issue and what actions need to be taken, by who.
Sep 13, 2018   |  By
Download OpsGenie's latest white paper to learn ways in which OpsGenie assists in tracking on-call time to provide compensation regardless of the approach chosen.
Aug 29, 2018   |  By
Learn how to evaluate the best solution for your organization’s needs by understanding what feature sets to look for and questions to ask when evaluating alerting and incident management tools.
Jul 12, 2018   |  By
Optimize IT Operations and drive business value. This eBook describes the challenges of incident management and provides advice on creating operational efficiencies that drive business value.
Jun 20, 2018   |  By
OpsGenie has deep integrations with AWS Services — ensuring that IT engineers and Dev and Ops teams acknowledge and resolve problems as quickly as possible.
Jul 11, 2019   |  By Opsgenie
An overview of how our modern incident management platform can accelerate the speed at which your Dev and Ops teams acknowledge and respond to issues.
Jul 9, 2019   |  By Opsgenie
Learn how Opsgenie's Postmortem reports enable you to improve your incident management process, stay on top of follow-up tasks, and save time and effort on reporting.
Jul 1, 2019   |  By Opsgenie
Watch this brief video for help with quick, basic account set up for Opsgenie.
Jun 27, 2019   |  By Opsgenie
Learn how Opsgenie's new Incident Timeline enables IT Teams to confidently reflect on and keep track of actions taken during incidents.
Jun 20, 2019   |  By Opsgenie
Recently, we’ve introduced various new enhancements and features to Opsgenie to further empower your teams to plan, respond, and stay in control during incidents. Watch this webinar to learn about what’s new and how to use these features to improve incident response.