VictorOps

2012
Boulder, CO, USA
Apr 24, 2020   |  By Dave Wiedenheft
We’ve moved our Active and Past Similar Incidents in our War Room pop-out UI out of Beta for customers using the VictorOps web application. The functionality is now available to all customers and is in Beta for the VictorOps mobile app.
Apr 22, 2020   |  By Dan Holloran
Many teams build piecemeal alert routing and incident management solutions to help them get some type of on-call system in place. Or, they look into open-source alert management solutions and see how they can leverage these tools to improve real-time incident response and remediation. This approach to on-call and alert management can work for basic systems and smaller teams but becomes hard to manage as teams scale and services grow.
Apr 15, 2020   |  By Dan Holloran
COVID-19 is unexpectedly changing everything from the way teams work together, how families communicate and how development and IT teams decide to architect their systems. Engineering and IT organizations are finding ways to keep their systems up while moving to completely remote teams within days. Businesses and communities around the world are extending their hands in an effort to help one another in these tough times – and it’s truly heartwarming to see.
Apr 14, 2020   |  By Zachary Flower
Stuff breaks, it’s inevitable. People make mistakes, technology breaks down, and processes aren’t infallible. But, when incidents happen, what can we do about it? What can we learn? As with all things, learning isn’t a binary action, it’s a process. And, when an incident occurs, organizations typically conduct a post-mortem analysis and generate a post-incident review to uncover what went wrong and why.
Apr 13, 2020   |  By Brad Griffith
Growing up, artificial intelligence and machine learning seemed like something that could only exist in fantastical science fiction movies. And, while the type of AI and ML that exists in RoboCop might still seem a little out of reach (and unnecessary), we’re slowly realizing real world benefits and use cases for this technology.
Apr 4, 2019   |  By
DevOps drives collaboration, transparency, and productivity throughout the entire software delivery and incident management lifecycle. By building teams dedicated to continuous improvement, the delivery of reliable services, and focused on the true value behind a DevOps culture, incident management sucks less.
Jan 18, 2019   |  By
DevOps drives collaboration, transparency, and productivity throughout the entire software delivery and incident management lifecycle. By building teams dedicated to continuous improvement, the delivery of reliable services, and focused on the true value behind a DevOps culture, incident management sucks less.
Jan 18, 2019   |  By
Building a DevOps culture of accountability and collaboration improves system reliability and uptime. We’re sharing our own experiences with developing a modern DevOps structure that drives reliability. As the creator of incident management software, we know how important uptime is for our customers.
Jan 1, 2019   |  By
Learn more about incident management solutions and the value it brings to any organization looking to minimize downtime—without slowing down innovation.
Jan 1, 2019   |  By
As IT systems grow more complex, the occurrence of incidents is now a question of when, not if. With the cost of downtime already a significant issue, effective incident management is an essential business focus.
Sep 24, 2019   |  By VictorOps
Learn how DevOps and IT teams can improve on-call incident management and real-time response with the latest VictorOps feature, Suggested Responders. With machine learning integrated with automation and collaboration in incident management, on-call sucks less.
Apr 15, 2019   |  By VictorOps
Overview of VictorOps Incident Management Solution
Mar 25, 2019   |  By VictorOps
Dan goes through part 5 of our reducing MTTA series to show how reporting and post-incident reviews make on-call suck less and creates efficient DevOps and IT teams.
Mar 22, 2019   |  By VictorOps
Dan walks you through part four of the reducing MTTA series, a focus on escalations and on-call rotations. See how you can ensure on-call coverage while maintaining employee morale with automated and manual escalation policies in VictorOps.
Mar 21, 2019   |  By VictorOps
Streamlined incident response allows DevOps and IT teams to make on-call suck less and lower MTTA/MTTR. See some of our tips and tricks for creating an efficient incident response process.