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The latest News and Information on IT Service Management, Service Desk and related technologies.

The Complete Guide to AIOps

AIOps, which stands for Artificial Intelligence for IT Operations, is here to stay. The truth is that leveraging artificial intelligence (AI) for ITOps offers a range of benefits that can significantly improve the efficiency, reliability, and performance of IT operations. So keep on reading as we explore AIOps software potential. From automating routine tasks to predicting future issues and enhancing decision-making, as well as practical scenarios as strategies for its implementation.

Enterprise Observability: The Key to Effective IT Management

Observability has emerged as a distinct approach within the broader scope of IT management, enabling organizations to gain valuable insights into their complex IT ecosystems. By collecting and analyzing data from various sources, observability provides a holistic understanding of system behavior and performance, streamlining troubleshooting and optimization efforts.

Resource Scheduling In Project Management: 10 Essential Tips

Resource scheduling in project management allows project managers to ensure the efficient and effective utilization of resources across an organization. ‍ ‍ If you answered 'yes' to any of these questions, your project management strategy needs attention. Effective resource scheduling is the backbone of on-time and on-budget project success. It helps you optimize resources for better outcomes.

Ivanti Neurons 2024.2 Innovator Preview: Updates and Opportunities

The Ivanti Neurons 2024.2 Innovator Preview offers updates on Ivanti Innovators and opportunities. It includes updates on Engage and Connect platforms, user groups, and the Ivanti community. The session also highlights upcoming events, the Ivanti Solutions summit, and product updates. Key topics discussed include platform and policy improvements, Workspace Edge intelligence healing, AI and ML updates, UWM capabilities, and patch management.
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Business Process Transformation Framework for Firms

A business process transformation framework can set firms on the right path toward operational efficiency and increased productivity. When you have all of your business processes firing on all cylinders, it enables team members to excel in their individual roles and contribute collectively to improved service delivery and accelerated revenue growth. A solid transformation framework is a must-have for ambitious teams.

InvGate Insight Discovery Now Supports Agentless Discovery for Windows Devices

Coming to enhance the tool's network scanning capabilities, we are ready to announce that InvGate Insight supports agentless discovery for Windows devices! This means that, as from now, you can gather comprehensive information from windows devices without the need for them to have an agent installed. All you have to do to get it running is to configure the WMI protocol on your Windows devices so that InvGate Discovery is enabled to have remote access to it.

Innovator Preview: Risk Based and Patch Management Solutions #patchmanagement #ivanti

The video discusses enhancements to the Q2 2024 release. It covers challenges, beta opportunities, upcoming user group meetings, and the Ivanti Solutions Summit 2024. The emerging technology, Ivanti Neurons for ESM External Tax Office Management, is introduced with a focus on asset discovery, attack surface, and dashboard overview. The video also explains the process of auto ticket creation based on findings collections and encourages viewers to provide feedback.

How To Make A Project Management Calendar in 2024

A project management calendar is more than just a tool; it's a roadmap to success, providing a clear view of tasks, milestones, and deadlines. I've seen firsthand how a well-structured calendar can transform chaos into order. Trust me, you're in the right place to learn how to build a reliable project management calendar. Whether you're an experienced project manager or a newbie stepping into this role, this guide is tailored to your needs.