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Incident Management

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Brand new: Zenduty's On-call Schedules Revamp | Hear it from the team who built it

We're about to drop a major revamp to one of your most used Zenduty features. Get ready to experience scheduling like never before! Join our YouTube Premiere Live to see the new on-call schedules that'll make your on-call life smoother and better! P.S. Zenduty is a revolutionary incident management platform that gives you greater control and automation over the incident management lifecycle.

How AI will shape the future of risk management

By Eric Boger, VP Risk Intelligence It has become increasingly evident that the complexities and challenges that defined the risk landscape of 2023 will almost certainly persist throughout 2024 and beyond. Enterprises will continue to grapple with a relentless and intricate risk landscape; rather than facing isolated threats, they are confronted with a complex web of interconnected challenges.

Build More Resilient Operations with PagerDuty Incident Management

Mitigating business risk is a key enterprise priority. To avoid unnecessary exposure to the business, technical teams need a proactive approach to managing incidents. While this is a well-known challenge, it’s also much easier said than done. Over the years, many organizations have cobbled together their own bespoke processes for managing different types of incidents.

Amplify Your Response Team's Impact: Introducing Squadcast's Additional Responders

At Squadcast, we're continually striving to empower our users with the tools they need to handle incidents swiftly and effectively. Today, we're thrilled to announce the launch of our latest feature: Additional Responders. This feature marks a significant step forward in enhancing collaboration and coordination during incident response.