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Status Page

The latest News and Information on Status Pages and related technologies.

Limitless Status Page Customization - Unlocked

Maintaining a comprehensive and engaging status page is the cornerstone of an effective incident communication strategy, yet too many companies limit themselves in this respect. Some rely on an assortment of disjointed application monitoring and manual incident notifications, while others look to the cheapest status page they can find.

How to communicate incidents using status pages

Status pages allow organizations to deliver real-time status updates on incidents and scheduled maintenance, which reduces the number of support tickets. It also brings transparency and reliability, thereby earning the trust of customers. Join our webinar to learn how Site24x7's StatusIQ is a great choice to communicate incidents to your end users and customers. In this webinar, we will answer all of your questions about status pages.

How we achieved pixel-perfect polish during our Status Pages launch

A few months ago, we released Status Pages. This project was quite different from anything we’ve approached before, given that: And our goals were a departure from one's we had set in the past: With this in mind, we worked closely with our designer throughout the process of building Status Pages. Here is how we approached it and a few lessons we learned along the way!

Upgrade Your Incident Response with IsDown and Squadcast Integration

We're thrilled to announce another significant feature release: the integration of IsDown with Squadcast. This integration brings a powerful addition to your incident management and SaaS outage monitoring toolkit, strengthening the reliability of your business and its response to any downtime. Squadcast is a top-tier incident management tool that works to improve site reliability engineering (SRE) techniques by providing seamless incident responses.

Cloud Provider Uptime Monitoring: June 2023 Insights

Check our June 2023 health report on the top most popular cloud providers. We analyze the health of the cloud providers based on the number of outages and problems during the month. The source of the data is made available by the cloud providers themselves via their status page. We normalize it and use it to generate the report.

Incident Management vs Problem Management

In the dynamic landscape of IT service management, ITSM, two concepts reign supreme - Incident Management and Problem Management. They might seem similar, and many use these terms interchangeably, but they serve distinct purposes. Through this article, we’ll navigate the nuanced differences between Incident Management and Problem Management, and apply these concepts in our own approach to incident management.

PagerDuty External Status Pages

External Status Pages offer public audiences a unified source of truth about your infrastructure’s health. This feature can be customized to fit your brand’s look and feel, and you can define different views and sets of Business Services to display. Product Manager Jacky Leybman joins the stream to show off how customers can stay informed about ongoing incidents and read status updates, or subscribe to your status page to receive notifications via email.

Our redesigned status pages can now show uptime history

Next to the many checks we can perform, we can also render beautiful status pages to inform your audience about the health of your service. Today, we've deployed a redesign of these status pages. In this iteration, everything is more polished. We picked a new font and colors and added some icons to make the status page a bit more visually interesting. In addition to the cosmetic upgrade, we also added a significant new feature. We can now display 60 days of uptime history for your sites.

What Is Root Cause Analysis?

Root Cause Analysis (RCA) is a systematic process designed to uncover the fundamental, underlying issues that lead to IT incidents. These 'root causes' are often masked by surface-level symptoms, making them challenging to identify without a systematic approach. Root Cause Analysis serves as a metaphorical excavation, drilling past the initial problems to discover deeper, hidden issues.

Proactive IT: Disaster Recovery Testing

In today's business environment, the continuity of IT systems is crucial to the success of an organization. Unforeseen disasters, such as infrastructure failures or cyber attacks, can severely impact the productivity of your organization. To mitigate these risks, IT departments must develop and implement robust disaster recovery (DR) plans. But, how can you ensure that these plans work effectively in times of crisis?