The extent to which most business software applications rely on application programming interfaces (APIs) and webhooks is hard to overstate. They’re in play when getting the latest stock updates or determining how much a competitor charges for similar products. How different are they from one another, and when should you choose one over the other?.

A few months ago we announced Status Pages – the most delightful way to keep customers up-to-date about ongoing incidents. We built them because we realized that there was a disconnect between what customers needed to know about incidents, and how easily accessible this information was. For example: As we built them, we focused on designing a solution that powered crystal-clear communication, without the overhead — all beautifully integrated into incident.io.

Every business faces incidents, no matter how tight-knit or high-tech. Downtime, glitches, system failures, and security breaches are all part of online operations. So all companies must prepare to face such issues, including communicating them to key stakeholders. Take widespread data breaches, for example. If a breach occurs, a business might need to communicate with hundreds or thousands of stakeholders, including DevOps teams, affected accounts, investors, corporate leaders, and media outlets.

System monitoring has become a fundamental driver behind successful business operations in the digital age. The mostly invisible strand of intelligence is quietly working in the background, ensuring business continuity while supporting security and productivity. This post will delve into what system monitoring is, its primary areas of focus, and the irreplaceable value it brings to a business.

In today's digital landscape, most people understand that no system is perfect and data is never 100% safe. Incidents are bound to happen. How people learn about those incidents often influences their reactions. Mishandled incident communication can have drastic consequences for your company. For starters, it can drag out the incident response and harm your bottom line.

We are thrilled to announce that StatusGator is now officially Climate Neutral Certified. This achievement marks a significant milestone in our journey towards a more sustainable and environmentally-conscious future.

IT leaders often find themselves under pressure to support business outcomes while also trying to manage help requests. An incident priority matrix makes the incident management process much more seamless. It helps companies handle priority incidents within reasonable resolution times while ensuring other concerns are met. In this blog post, we delve deep into the concept of the Incident Priority Matrix, its significance, and how it can transform your incident management processes.

We’ve heard your feedback and it’s here: Status page SSO is now available on our Enterprise plan. Status Page Single Sign-On (SSO) empowers StatusGator customers to safeguard their status pages through a seamless Single Sign-On experience. You can now restrict access to your status page to only your team, employees, or users who have SSO access through your organization’s identity provider.

Status pages are a transparent and effective way to inform users of any downtime or incidents disrupting the company’s service. Without a status page, users are left in the dark, and support tickets pile up, affecting your relationship with them and their trust. That’s why having a status page is essential for a business in 2023.