How to Reduce Barriers to Clinician Satisfaction with Cerner

How to Reduce Barriers to Clinician Satisfaction with Cerner

Hear Chris Vernaci, VP and Partner at Cerner, share how his clients leverage Goliath to collaborate with Cerner and reduce the barriers to clinician satisfaction and usage of Cerner Millennium.

Based on real-world examples from Chris’s clients, we will be showing how we were able to:

  • Resolve Cerner downtime by identifying incorrect configuration within their Citrix farm.
  • Identify Dragon Dictation crashing issue which wasn’t Cerner’s fault but an error with the native app.
  • Determine root cause of Cerner is slow complaints was network routing error