Operations | Monitoring | ITSM | DevOps | Cloud

Motadata

7 Steps to Build an Awesome Service desk Knowledge Base

Managing a Service desk is like firefighting. You are always on your toes; the next incident can arise anytime even though you are buried under tons of service requests. So, what to do? The very definition of an incident is unplanned disruption of a service or services; this makes incidents by nature non-standard and un-predicable. Service requests, on the other hand, are better defined since there are standard deliverables.

Motadata's Network Configuration Management Software

Motadata's Network Configuration Management helps users deploy policy compliant configurations, alerts them on out of process changes, monitors devices for configuration changes, backup and restore device configurations, manage configuration changes. It works in a multi-vendor environment and it can work with almost all the devices on your network.

Availability Management : IT's Importance in Smart Cities

ITIL Availability Management ensures that the level of service availability delivered in all services is matched to or exceeds the current and future #business requirements, in a cost-effective and timely manner. Objectives of #AvailabilityManagement, provides a point of focus and management for all availability-related issues in a smart city.

Importance of Monitoring IT Infra for Banking and Financial Institutions

Anis Choudhury, Regional Manager, Motadata shares his thoughts on the importance of effectively monitoring bank's & financial services' IT infrastructure at Elets #BFSI Gamechanger Summit. He highlighted how Motadata's unified product suite enables organizations to monitor all the components with real-time data for IT security, increased operational efficiency and improved key decision making through #logmanagement & #networkmonitoring.

Motadata - Network Management System | Log Management | IT Service Management

Motadata is strongly positioned to enable Telco’s, Enterprise and Government sectors to streamline their IT operations with next-gen product suite which is pre-integrated yet modular, consisting of (1) Infrastructure Intelligence Platform (IIP) for #NetworkMonitoring (2) Data Analytics Platform (DAP) for #LogManagement & Flow Analytics and (3) ITServiceManagement Platform for IT Service Automation.

Motadata: Correlate Integrate Analyze your IT Infrastructure Stack

Motadata platform is built for every member of your IT team to monitor, track and deliver great business services. Upgrade your existing monitoring tools with one unified analytics platform for performance monitoring, network behavior analytics, log management and SIEM. To provide uninterrupted services to the users, operational team need correlated data, integrations across the board to collect & automate, analytics capabilities to monitor & visualize critical metrics which allows making more informed decisions. Motadata platform can help you do just that – Correlate, Integrate and Analyze IT infrastructure stack.