Operations | Monitoring | ITSM | DevOps | Cloud

June 2021

3 Essential Project Management Tools to Boost Your Productivity

The pandemic has obviously changed the way we work. Most of us are still working from home until today. Thanks to the internet and technology, though, we can get our individual work and team projects are done seamlessly – no matter how far the distance between us and our coworkers. That might seem impossible without the help of project management tools. Today, project management tools are popular more than ever.

Improve Operational Efficiency (5 Tips & Tricks)

Do you know how to improve operational efficiency in your organization? As we emerge from the COVID-19 pandemic, you should aim to hit the ground running with an organization-wide productivity drive. A decline in productivity has been a key concern for many operating remotely during the pandemic. With employees entering back into the workplace, it is time to start examining ways to improve operational efficiency.

Enterprise Workflow (5 Ways To Improve)

Enterprise workflow automation solutions can support your team’s efforts to streamline processes and deliver an improved customer experience. If you’re currently trying to fix a disconnected customer experience, you should focus on finding ways to automate your enterprise workflow. We believe this is the key to enhancing the customer experience. In this guide, we are going to be considering 5 potential ways to improve enterprise workflow.

How To Create New Inquiry Templates | StartingPoint

In this video, we show you how to create inquiry templates to have an easy way for your Team Members to send inquiries to your customers within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.

How To Create New Response Templates | StartingPoint

In this video, we show you how to create response templates to have an easy way to answer customer questions and inquiries quickly within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.

How to Update the Notification E-mail Templates | StartingPoint

In this video, we show you how to update your notification templates to have an easy way to notify your customers or team members within StartingPoint. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.

How to Create a New Task List or Checklist Template for Team Members | StartingPoint

In this video, we show you how to create checklist templates for team members to remember their day to day tasks within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.

How to Create a New On-boarding or Checklist Template for Customers | StartingPoint

In this video, we show you how to create an on-boarding or checklist template to have an easy way to complete tasks within StartingPoint for your customers. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.

How To Create New Project Templates | StartingPoint

In this video, we show you how to create project templates to have an easy way to initiate projects within StartingPoint for your team members. StartingPoint is a workflow management platform for service-focused companies and teams. Our platform helps companies retain customers, save money by using less software, save time by centralizing information and data, and improve operational efficiency through simple workflow to make sure nothing falls through the cracks for your customers and your team members.

7 Important Steps to Improve Operational Efficiency

When it comes to improving your business operations, there is no one-size-fits-all strategy. You have to look at the different processes involved in your business--from sales and marketing to product creation and delivery. Here, we’ve listed the strategies you can do at a minimum to improve your organization’s overall operational efficiency.

CX Statistics Your Business Needs to Know in 2021

With so many brands and competitors out there, customers have an extremely high expectation for your customer service and care. Having a great customer experience (CX) team helps with client satisfaction, retention, and referral. All three of these are at the bottom of the marketing funnel and are key to growing your business. To truly understand your customers’ expectations, you must diligently study your CX and pain points.

The Need For Workflow Automation In Your Business

Bill Gates was quoted saying, “The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.” Workflow automation is one of the finest methods deployed to succeed in business. It is considered the ultimate alternative to traditional inefficient and time-consuming business processes. The objective of a business is to reduce operational costs while ROI increases.