Operations | Monitoring | ITSM | DevOps | Cloud

November 2023

Leveraging Cloud-Based Call Center Solution for Business Growth

In today's fast-paced business environment, cloud-based call center solutions are increasingly recognized as crucial tools for driving growth and enhancing customer service. These innovative solutions offer a new frontier in business communication, combining the flexibility and scalability of the cloud with powerful customer service capabilities. This exploration dives into the transformative impact of cloud-based call center technologies on business operations, underscoring their role in streamlining customer interactions, boosting efficiency, and enabling sophisticated data management, ultimately contributing to substantial business growth.

Ways to Get Through College With Minimal Cost

Embarking on the journey of higher education is akin to navigating a complex labyrinth, where the ultimate prize is not just a degree, but emerging on the other side unburdened by financial weights. The path to achieving this involves more than just academic prowess; it demands financial astuteness and a strategic approach to minimize costs.

Strategies for Effective Account-Based Marketing

Account-based marketing progresses beyond traditional strategies by sprinting ahead in engaging target equity accounts and producing results. Through carefully crafted, customized messaging coupled with the right digital tools, you can drive progress toward more efficient customer service and ultimately enhance your organization's ROI.
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A leap forward in cloud migration: Avantra Cloud Edition for RISE with SAP

RISE with SAP bundles transformation services, ERP software, partner expertise guides, and business analytics to facilitate cloud migration for ERP processes and data. It lets users follow a clean core strategy for ERP optimization and innovate their business processes on a larger scale. Businesses can also enjoy real time data viewing and AI backed user interactions. The no and low code development tools further reduce operational and maintenance costs, allowing swift business process customization.

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Buyer Beware! Three Challenges with Elasticsearch and OpenSearch

Elasticsearch and OpenSearch are powerful enterprise search and analytics engines that have become popular in the world of data management and telemetry analysis. Their ability to swiftly search, analyze, and visualize data has made them indispensable for businesses and organizations. However, in this blog, we will explore a few key challenges faced by companies using Elasticsearch and OpenSearch, shedding light on important considerations when selecting the right tool for your needs.

How to Route Alerts to Subject Matter Experts Using Squadcast Tagging & Routing Rules?

Effective Incident Management is crucial for ensuring customer satisfaction and brand loyalty. As systems grow more complex, efficiently directing alerts to the right teams becomes crucial. This article delves into the challenges, implementation, and benefits of automating incident categorization.

Orchestrating Kubernetes with Terraform: A Step-by-Step Guide to Building Your Container Empire

When Terraform and Kubernetes work in tandem, Terraform can define and configure resources within a Kubernetes cluster using its declarative configuration language, encompassing various elements. Explore further with Control Plane.

#5 Rundeck by Pagerduty Community Meetup: Automate Kubernetes w/ Rundeck (Part 3)

Session III: Automate Kubernetes with Rundeck Speaker: Justyn Robberts, Sr. Solutions Consultant @ PagerDuty Get together with the Rundeck by PagerDuty Process Automation crew in this 5th Community Meetup and learn how automation is leading La Sapienza University of Rome and Application Performance's way to innovation and fast tracking business for the future.

Paving the way for modern search workflows and generative AI apps

Elastic’s innovative investments to support an open ecosystem and a simpler developer experience In this blog, we want to share the investments that Elastic® is making to simplify your experience as you build AI applications. We know that developers have to stay nimble in today’s fast-evolving AI environment. Yet, common challenges make building generative AI applications needlessly rigid and complicated. To name just a few.

Splunk SOAR 6.2 Introduces New Automation Features, Workload Migration, and Firewall Integrations

The Splunk team is proud to announce the release of Splunk SOAR 6.2 (Security Orchestration Automation and Response). We’ve been hard at work developing the latest and greatest features for this update, several of which have come from requests and suggestions from our users over on Splunk Ideas.