Conversational AI chatbots are a new vector of artificial intelligence use case that makes the user experience satisfactory, providing immediate response. This technology enables users to converse with applications through various means, such as via text, voice, touch, or gesture, which are closely the same as humans. Users find it much more impressive as they can communicate with their vocabulary and terminologies.

Running an Artificial Intelligence (AI) infrastructure on premise has major challenges like high capex and requires internal expertise. It can provide a lot of benefits for organisations that want to establish an AI strategy. The solution outlined in this post illustrates the power and the utility of the universal Operator Lifecycle Manager (OLM) using Juju, a universal OLM, to create and manage on premise AI infrastructure.

This article was previously published by Raconteur. Unmanageable workloads often have a knock-on effect on the customer experience (CX), and businesses can no longer afford to get this wrong. The expectation of an always-on experience and increasingly saturated markets can mean a poor experience will send customers elsewhere. And yet, many businesses are struggling to deliver the great customer experience that is demanded.

Artificial Intelligence is in the news a lot, and it’s hyped as a cure for all ills in the same breath it’s suspected of spelling doom for us all. What’s the truth behind all the noise? What does artificial intelligence do, seeing as it is simply everywhere. The truth of the matter is that whatever the would-be prophets say, artificial intelligence and machine learning is here, now, and has applications to your day-to-day.