Advances in machine learning and NLP have cracked the flood gates open and AI is now emerging as the definitive transformational technology of our times. A recent IDG study found 93% of IT professionals have already deployed or started to explore AI to augment their ITSM and ITOM modernization efforts. Clearly, AI is making its way into our workplaces faster than we imagined.
Researchers discovered that diagnostic artificial intelligence models used to detect cancer were fooled by cyberattacks that falsify medical images. Diagnostic artificial intelligence (AI) models hold promise in clinical research, but a new study conducted by University of Pittsburgh researchers and published in Nature Communications found that cyberattacks using falsified medical images could fool AI models.
It’s true that AI and machine learning have already provided us with some opportunities to transform entrenched methods of recording and monitoring communications in regulated industries. However, to date, most companies’ injection of AI has been limited and solutions have been piecemeal. But that’s all about to change as the rapid expansion in the applications of AI in compliance is just around the corner.
Hari Vats, senior knowledge manager of global technical support at ServiceNow, co-authored this blog. Who wouldn’t want a faster, more relevant search on their knowledge base? Improving search results is tricky. Organizations can spend a lot of time and money making small improvements to very complex, dynamic environments of information. When ServiceNow acquired an AI search technology company in 2020, we were thrilled to see an immediate return.
Security operations teams and IT operations teams share a lot in common. They have both spent the past decade grappling with systems that grow more complex every year and figuring out ways to handle ever-larger volumes of data. They also both face pressure to identify and remediate problems as quickly as possible – ideally, in real time. And they are supposed to do it all without breaking the bank.
Artificial intelligence (AI) was highlighted as a key IT service management (ITSM) trend in 2021. IT organizations are beginning to employ various AI and machine learning techniques to enhance and improve IT service management processes. Because of the abundance of data generated by ITSM systems, applying machine learning to ITSM processes makes a lot of sense as it can provide IT professionals with a deeper understanding of their infrastructure and procedures.
For the next interview in our series speaking to technology and IT leaders around the world, we’ve welcomed experienced CIO and lead AI expert at BagsID, Erik Van Breusegem to share his thoughts on the current state of AI.
We use energy in many different ways in our lives, be it for lighting up our houses, running electronic appliances or as fuel in our vehicles. There are mainly two types of energy: renewable energy and non-renewable energy. Non-renewable energy includes fossil fuels like natural gas, petroleum and coal. However, these energy sources come from nature itself; it is impossible to renew them quickly. This means that these resources will become entirely exhausted in the upcoming years.
