Leading organizations around the world are adopting cloud-native technologies to build next-generation products because cloud native gives them the agility that they need to stay ahead of their competition. Although cloud native and Kubernetes are very disruptive technologies, there is another technology that is probably the most disruptive technology of our generation, and that is artificial intelligence (AI) and its subset, machine learning (ML).

Over the last two years a series of unexpected events has scrambled global supply chains. Coronavirus, war in Ukraine, Brexit and a container ship wedged in the Suez Canal have combined to delay deliveries of everything from bicycles to pet food. In response, a growing group of startups and established logistics firms has created a multi-billion dollar industry applying the latest technology to help businesses minimize the disruption.

Forethought is a leading AI company providing solutions that transform the customer experience. As a high-growth startup with 2x annual growth in their engineering team, they faced increasingly complex processes and found that what had worked in the past wasn’t going to cut it anymore.