Operations | Monitoring | ITSM | DevOps | Cloud

April 2023

5 ChatGPT Limitations to Consider Before Going All-In with AI

Many partners I’ve spoken with are experimenting with ChatGPT to automate script generation, write proposals etc—you name it, it’s being tried. But even in a budget-conscious economy, it’s still not worth sacrificing the human element. This is especially true if that move results in script errors, unreliable information, introducing cybersecurity risks, or compromising your company’s intellectual property. You still need a human involved in the coding process today.

ChatGPT uncertain about the future of cloud computing

ChatGPT has been the talk of the town for more than four months now. As the first ever artificial intelligence (AI) -powered chatbot, it has quickly gained immense popularity, helping students, engineers and even executives generate content, write and debug code and run market analyses. But could ChatGPT be used for anything other than natural language processing (NPL)? Could it, for example, assist businesses with strategic decision-making? I decided to try it out.

From Manual to Digital: The Impact of Technology on Business Operation

A little over a decade ago, businesses relied heavily on manual processes to carry out their day-to-day operations. Unfortunately, manual completion of business tasks was often time-consuming and prone to costly errors, leading to lower productivity and decreased profitability. Fast forward to 2023, businesses all around the world are turning to technology to streamline their operations, making them more efficient and productive.

Creating AWS email templates with Handlebars.js and MJML

In the next two posts (maybe more) I'll share how we have developed elmah.io's email templates currently sent out using Amazon Web Services (AWS). This first post will introduce template development using MJML and Handlebars.js. In the next post, I'll explain the process of building them on Azure DevOps and deploying them to AWS.

The evolving role of AI in knowledge management

Recent advances in AI-powered chatbot technology will change the way humans interact with applications and machines. AI will likely boost current IT Service Management (ITSM) chatbot capabilities and directly affect how knowledge management will be provided in the future. Let’s look at how AI in knowledge management is affecting content creation, management, and access.

Revolutionizing the Job Search: A closer look at Lensa's innovative platform

It's never a good time to be looking for a job. But if you are in that unenviable position, the good news is that, in today's labor market, the chances of you landing a good job - one you like and can excel in - have never been better.

Embracing Innovation: 4 Ways Industry Leaders are Utilizing Tech for Growth and Expansion

Innovation has been a driving force behind the growth and expansion of industries over the years. As technology continues to advance, industry leaders are always on the lookout for new and innovative ways to utilize it to gain a competitive edge. In this article, we will explore four ways industry leaders are utilizing technology for growth and expansion.

Goliath Technologies Unveils AI-Powered Monitoring and Troubleshooting Assistant - KIP

Philadelphia, PA – April 6, 2023 – Goliath Technologies, a leader in end-user experience monitoring and troubleshooting software, today announced the introduction of KIP, an AI-powered monitoring and troubleshooting assistant. Powered by OpenAI/ChatGPT 4, KIP is designed to help IT professionals improve efficiency when monitoring and troubleshooting user experience issues.

AI 101: Automating the Mundane

Join Nicholas Wegman, Ph.D., Senior Director of Artificial Intelligence and Alex Barnes, Senior Director of Product Management, in a three-part series that demystifies the science behind Artificial Intelligence (AI) and reveals how it can increase your margin. Taking an insightful journey into its history and present-day market trends, they will discuss why AI may—or may not—represent an ideal solution for every business.

Webinar: Let your SCOM alerts talk with ChatGPT

Are you tired of spending endless hours sifting through alerts and troubleshooting incidents manually? We have some exciting news that could revolutionize the way you manage alerts! Our friends at TopQore are hosting a webinar on April 12th at 4 PM CEST (Europe - Amsterdam time) that will introduce the integration of SCOM with ChatGPT, a powerful AI language model developed by OpenAI.

Monitor OpenAI API and GPT models with OpenTelemetry and Elastic

ChatGPT is so hot right now, it broke the internet. As an avid user of ChatGPT and a developer of ChatGPT applications, I am incredibly excited by the possibilities of this technology. What I see happening is that there will be exponential growth of ChatGPT-based solutions, and people are going to need to monitor those solutions.

Adaptive AI in 2023: Components, Use Cases, Ethics & Potential of Adaptive AI

AI is no longer optional for most businesses — and it’s far from a differentiating factor. In fact, researchers found that over 95% of companies have AI initiatives underway. To get ahead of the competition, leaders need to: Adaptive artificial intelligence (AI) is the next generation of AI systems. It has the ability to adjust its code for real-world changes, even when the coders didn’t know or anticipate these changes when they wrote the code.

What is Generative AI? ChatGPT & Other AIs Transforming Creativity and Innovation

Upon its release in November 2022, ChatGPT stunned Silicon Valley and the world. OpenAI, a small company based in San Francisco, introduced a chatbot that mimics complex emotions, writes code and answers complex questions. Technology considered a decade away was now at everyone’s fingertips and quickly became the fastest-growing app in history. Just four months later, OpenAI launched a significant update, ChatGPT-4, and the results of this new technology are fascinating.