AIOps (artificial intelligence in IT operations) in monitoring refers to the convergence of artificial intelligence, machine learning, and data analytics to make IT monitoring a responsive, intelligent, and agile business function. AIOps is not an alternative to DevOps but a great partner to it that provides intelligent insights when integrated with every stage of the cycle.
Waste is never a good thing. And rumblings of an economic downturn, alongside dire warnings of climate change, are making it increasingly necessary to address waste. As a society, we need to reduce consumption, data included. First, we all must acknowledge the high cost of data. Despite the prevailing opinion of the 2010s, data isn’t free. There’s a monetary and carbon cost to keeping data alive.
ITOps and DevOps are technology management practices that have been around long enough that anyone in IT should have a good grasp of what they mean. Here’s our experts’ take on ITOps vs. DevOps.
Episode 5, Mooving to… Practical Postmortems covers how to leverage postmortems to effectively learn from failure. Postmortems are a commonplace reference and are now considered a best practice in most modern engineering teams. However, there’s still a lot of confusion on what postmortems should be – and more importantly, what they should NOT be. Thom Duran, Senior Manager of Productivity from Panther walks us through all that and more in the latest Mooving To.. episode!
The world is increasingly digital. The U.S. Census Bureau estimates e-commerce grew 14.2% from 2020 to 2021, for a total of $870.8 billion in sales. And just look at the trends in remote work. According to a FlexJob and Global Workplace Analytics report, remote work has grown 44% over the last five years and an astonishing 159% over the last 12. Indeed, much of America relies on a slew of digital apps and services to get business done every day. So what does this mean for businesses?
There are a common set of key performance indicators for incident management, such as MTTR and MTTA. What do these metrics mean, and why are they important?
For years, Artificial Intelligence for IT Operations (AIOps) applications have helped organizations streamline and improve their IT processes for better business results. But today, with rising disruptions and BCG research noting that 70% of digital transformations fail, these incidence response applications alone are no longer enough to maintain digital service uptime and ensure customer satisfaction.
The managed services provider (MSP) industry is at a pivotal moment in its history. With data management, security, and privacy regulations getting strengthened and added to the books all over the world, and with awareness of the risks associated with those issues on the rise, MSPs must take their role in compliance seriously. Any failure to do so will put individual MSPs at a competitive disadvantage, and incidents involving MSPs will be a stain on the industry’s reputation.
The Great Resignation comes at an inconvenient time for IT leaders. Needing to accelerate plans for IT transformation because of the pandemic, organizations required more digital technology and services to support the shift to a hybrid workforce. Unfortunately, now organizations are struggling to find enough IT employees-with the right skill set-obstructing these digital transformation initiatives.
