Operations | Monitoring | ITSM | DevOps | Cloud

February 2023

[PODCAST] Season 2 - Episode 1 The ITOps 2023 predictions; what does the future hold.

What will 2023 hold for ITOps? As we look back to 2022, its stellar growth for many companies and positive hiring trends, we hope that 2023 is even more successful for those involved in ITOps. In this episode, we take a deep dive into #predictions for 2023 and the future of #ITOps.#aiops #ITOps #podcast

[PODCAST] Season 2 - episode 3 - Resolving unforseen ITOps events

Even the best teams can encounter outages. Sometimes there's environmental anomalies in the data center or a component failure that leads to unplanned downtime. In this episode, we explore how IT teams can limit the impact of outages to business operations and resolve them when they arise.#itops #aiops #podcast

From Alert Madness to Incident Response Nirvana: An AIOps and ITPA Strategy

Complex environments are notorious for generating a high volume of alerts. For IT teams, this deluge presents a critical, time-consuming challenge. Managing alerts and incident response keeps these busy professionals under constant pressure and risks alert fatigue. Nonstop “noise” can desensitize people and actually lead to missed or ignored alerts—risking delayed responses and downtime. These high stakes make handling alerts a key security and productivity issue.

The 7 IT Automations for Highly Effective Organizations: Password Reset

In today’s digital world, we have logins for most everything that needs to be done online. With so many passwords to remember, its easy to end up in a situation where passwords are forgotten. Most organizations report Password Reset is one of the top requests that come into their service desk. According to Forrester large US-based organizations allocate ~1 million annually for password reset related support cost. Getting locked out also has a siginificant loss in productivity.

How to untangle monitoring noise and leverage observability best practices

Most organizations suffer from some form of alert noise, shares Adam Blau, senior director of product marketing at BigPanda. “Alert noise is only going to increase as organizations support cloud-native applications spanning multiple public and private clouds, including ephemeral deployments and more. It’s not going to get easier for organizations to understand the signal from all those alerts being sent,” Blau said.

ML-Driven Root Cause Analysis for Seagate Lyve Cloud

Seagate Lyve™ Cloud is a storage-as-a-service platform that delivers S3-compatible object storage with a simple and predictable cost structure. It offers ultra-high durability and scale along with enterprise grade security and uptime. When it comes to the reliability and resiliency of the Lyve Cloud Service, there are simply no compromises.

Four ways tech will evolve in 2023

Will artificial intelligence (AI) end up emphasizing the importance of human emotions? What’s next for company operating budgets? And is a reckoning coming for managed service providers (MSPs)? In a recent episode of our That’s great IT podcast, we invited an expert panel to discuss all of this and more. The panel consisted of three returning guests: They shared the top IT trends they’ve seen in their industries and how they expect those trends to play out in 2023.

7 IT Automations for Highly Effective Organizations: Employee Offboarding

Just as important as employee onboarding, is offboarding an employee i.e. managing employee experience at the end of his or her tenure. The laundry list of to-dos for IT during this time is not insignificant, right from managing the logistics of the exit to ensuring they close on the loop on any resources they might have access to. Most of these post-exit activities can also have security implications if left unchecked.

ScienceLogic Product Tour: Boost IT Productivity with Easy-to-Build IT Workflows

ScienceLogic’s SL1 PowerFlow is the heart of our IT workflow automation. SL1 PowerFlow Builder allows operations teams to easily create custom workflows to connect your teams, systems, and tools using low-code, no-code. And now you can see how to build those IT workflows with the SL1 PowerFlow Builder—without scheduling a live demo or free trial. The ScienceLogic Product Tours lets you experience first-hand how SL1 can help your organization boost IT productively with SL1 PowerFlow.

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How Hybrid Cloud Adoption Will Drive the Need for AIOps

Push came to shove with disruption and innovation during the pandemic. Enterprises started leveraging new technologies to gain competitive advantage, enter new markets, support employees from home and maintain business continuity. As a result, IT is faced with new challenges that are critical for realizing the value of the digital transformation that started and accelerated during the pandemic. To state the obvious, CIOs must manage an IT infrastructure that’s safe, sound and secure.

The 7 IT Automations Use-Case Series: Employee Onboarding

New hires today are expected to hit the ground running from their start date, especially in this landscape where businesses are under pressure to deliver high efficiency and high productivity. Yet, the onboarding process to set up the new employee up with systems, apps, and critical access remains broken and highly cumbersome at most companies. It’s time HR and IT team up to fix this to enable HR to focus on high value onboarding experiences, IT to ensure enterprise security compliance is always met, and for new team members to be ready to start from day 1.

Top 3 ways to successfully create and defend your IT budget

Budgets are a touchy subject for anyone, and there’s no one-size-fits-all approach. However, the work ITOps does is integral to the success of your organization, so being confident in building and defending your budget is crucial to getting the resources you need. So what does success look like when it comes to ITOps budgets? In our recent podcast episode from our series, That’s great IT, I sat down with global IT leader Nigel Peacock to discuss the best ways to justify your ITOps budget.

Domain Agnostic vs Domain Centric vs Data-Centric AIOps - A Complete Guide for Beginners & Decision Makers

AIOps, or artificial intelligence for IT operations, uses AI and ML technologies alongside big data, data integration and automation to help make IT operations smarter and more predictive. AIOps has come around as a response to a pressing need for optimizing operations and minimizing risks to the IT infrastructure in the modern IT ecosystem.

Webinar: The 2023 ITOps forecast

Tech saw a lot of challenges in 2022. ITOps, NOC, and SRE teams grappled with shifts in staffing, a disappearance of those with tribal knowledge, a continuing transformation of consumer spending habits, and a general disruption of workplace culture. So what will 2023 look like for the industry? Likely, more volatility—but our panel of industry experts are here to help you navigate the choppy waters while also making some bold predictions. Change is the only constant in the tech sector.

Why AIOps is Worth the Investment During an Economic Downturn

Recent talks of an economic softening have left IT leaders concerned about the future of their enterprises. That concern is understandable — tech layoffs create near-daily headlines at this point, with top companies rolling back their operations and rolling up their sleeves to focus on mission-critical expenses. And for many in ITOps, that means cutting tools.

The Evolution of Applications and Current Trends To Know

IT industry veterans have seen significant changes in the way applications are not only developed but also used. This evolution has been driven by several factors, including the ever-growing need for mobility, vast ecosystems, and the increasing demand for faster and more efficient ways to get work done. Let's take a closer look at how apps have evolved over time.

IT In Motion: Security, Cloud, and the Future of AI

In this week's episode, we are joined by Jo Peterson, Vice President for Cloud and Security Services at Clarify360, as we discover how AIOps is being utilized for better cloud operations through contextual data ingestion, data-driven decision-making, and proactive, test-driven operations in production. Tune in to gain valuable insights and see where you stand on the AIOps spectrum.

Mitigate cyberthreats automatically with AIOps

The majority (83%) of employees across industries want their jobs to remain hybrid, Accenture reports. Yet nearly 50% of CIOs feel their cybersecurity initiatives aren’t keeping pace with their digital transformation efforts, according to research by ServiceNow and ThoughtLab. Neither are their cybersecurity budgets. Combining artificial intelligence (AI) and machine learning (ML) for IT operations (AIOps) can help.

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2023 Trends in AIOps, Observability, and ITOps

Hall of Fame professional wrestler Paul "Mr. Wonderful" Orndorff said of his ascent to become one of the WWE's biggest stars of the 1980s that, "I knew where I wanted to go. I had a plan. I don't care what you do in life, you better have a plan." And for ITOps teams making new plan-or adjusting the sails on their existing ones-it's good to have insights that inform those plans.

ScienceLogic Recognized in TrustRadius 'Best of' Awards for 2023

At ScienceLogic, we’ve built our customer operations to ensure our customers have an excellent end-to-end customer experience, with a rock-solid plan for improving our customers’ ability to meet and exceed their desired business outcomes. And well, we must be doing something right: ScienceLogic has been recognized in this year’s TrustRadius ‘Best of’ Awards—through our customer’s direct feedback.