Operations | Monitoring | ITSM | DevOps | Cloud

January 2021

IDC MarketScape Names Ivanti/MobileIron WW Leader in UEM Software

Hey, here’s some exciting news worth sharing near and far. Ivanti/MobileIron has been named to the Leaders Category of the IDC MarketScape: Worldwide UEM Software 2021 Vendor Assessment (doc #US46957820, January 2021) report. This follows on the heels of Gartner placing Ivanti as a Leader in the Gartner Magic Quadrant for IT Service Management Tools in October 2020.

How has the pandemic changed CISO priorities?

The world recently passed the one-year anniversary of the COVID-19 pandemic. Even with vaccines rolling out across the world, global lockdowns and travel restrictions continue unabated. The impact continues to be felt in every kind of business and organization, as workers either continue to work from home or adhere to strict health protocols to minimize transmission of the virus in the workplace.

Alloy Software Holds a High Performer Rank for ITAM and ITSM

Bloomfield, NJ – January 26th, 2021 — Alloy Software, a leading provider of IT Service Management and IT Asset Management solutions, today announced that for a second year in a row it has been named a “High Performer” in the G2 Crowd’s latest Grid® reports. The company’s innovative on-premises and cloud-based ITAM and ITSM platform received high marks in several categories, including IT Service Management, IT Asset Management, and Software Asset Management.

Ivanti will Acquire Cherwell to Further Enable the Everywhere Workplace

I am excited to share the news that Ivanti has signed a definitive agreement to acquire Cherwell Software, a global leader in enterprise service management (ESM) solutions. This comes on the heels of Ivanti being named a Leader in Gartner’s 2020 Magic Quadrant for IT Service Management Tools report.

Optimizing SAP EWM with UX on the edge

While technology plays a large part in the efficiency of warehouse operations, employees are the foundation. Prioritizing User Experience (UX) on employees’ mobile data entry devices, from handheld devices to fork truck-mounted barcode scanners, is crucial to maximizing productivity. SAP EWM provides the back-end functionality, but it is on these devices that everything comes together as they determine how, when, and where material handlers move products through the supply chain.

ITAM vs. ITSM - What's the Difference?

IT Asset Management (ITAM) and IT Service Management (ITSM) are critical for any organization that requires IT capabilities to support business objectives. Both technologies provide IT operational support to an organization; however, the purpose and objectives of these technologies are quite different. Let’s explore the differences and similarities between ITAM and ITSM.

Extending Microsoft Endpoint Manager with Third Party Updates for Config Manager and Intune

Unpatched security vulnerabilities are utilized in the majority of data breaches and ransomware attacks. In fact, research shows that many CVEs go unfixed for long periods to time leaving companies open to unnecessary exposure. 60% of breaches involved vulnerabilities of which a patch was available but not yet applied. This is why vulnerability management is so important and not only having a plan but selecting the right tools to support your plan.

Getting to know IT asset management

It’s funny how once you are officially in a department such as IT, everyone assumes you have deep knowledge about everything from resetting a printer to spooling up a complex cloud dev instance. And as time goes by, it gets harder and harder to admit unfamiliarity about certain areas of techdom. Take IT asset management (ITAM), for example. Yes, we all know what software is. We know what a laptop or desktop computer is.