SaaS is everywhere. And that’s often a good thing (hello, productivity!). However, plenty of shadow IT statistics demonstrate why that’s not always the case and clarify the need for SaaS Ops. For example, Security Magazine found that 31% of ex-employees still have access to their old employer’s SaaS tools. That stat’s cybersecurity and compliance implications are enough to make a CISO shudder!

Today’s IT teams are facing a greater demand for services than ever before, and often doing so with increasingly limited resources. This inevitably leads to one of the most common yet challenging decisions corporate IT leaders must face throughout their career: should we keep this in-house, or should we outsource it? Understanding the nuances of the MSP vs internal IT debate is the first step to making an informed choice for your business.

Imagine your company’s network is like a busy city’s road system. Just like roads have traffic moving back and forth, your network has data packets traveling to and from destinations. But when the roads get too crowded, or a suspicious vehicle makes its way onto the highway, it can cause traffic jams and security incidents that impact the organization. That’s where NetFlow analyzers come in. In this article, we’ll break down the basics of NetFlow analyzers.

In the ever-evolving landscape of digital connectivity, businesses face a relentless demand for faster, more reliable networks. Whether it’s the surge in remote work, the proliferation of devices that can connect to the internet, or the exponential growth of data-intensive applications, the strain on network infrastructure is ever-growing. In this era where every byte counts, network capacity planning emerges as a critical strategy for organizations seeking to stay ahead in the digital race.

“What is a subnet mask?” is among the most common questions for aspiring network engineers. Network veterans have all been through it at one stage or another and we all have our tips and tricks for figuring them out. But, that initial understanding is typically a grind involving some combination of cheat sheets, IP to binary converters, books, articles, and online resources.

The average 100-person company has 126 SaaS applications and 40% of the apps in an MSP client’s environment are likely shadow IT (Gartner). That creates an interesting challenge for MSPs and their clients. SaaS platforms are a key enabler for modern businesses, and frankly, we’re better off as a result. SaaS solutions enable businesses to focus less on infrastructure and more on outcomes. However, they also create new security, governance, and cost management challenges.

Your business could be spending tens of thousands on SaaS applications—but are you really using them to your full advantage? Research says probably not. Today, the average business uses 130 SaaS apps for day-to-day operations, a number that has steadily climbed over the past decade. Of those, 65% fall under the veil of shadow IT, meaning the IT team is unaware they were ever adopted.

In the ever-evolving landscape of the digital era, the backbone of our interconnected world is woven together by an intricate web of networks. Behind the scenes, ensuring the seamless operation of these networks are the unsung heroes known as network technicians. These skilled professionals wield their network toolkits to maintain, troubleshoot, and optimize the complex systems that keep our data flowing and communications thriving.

Imagine your organization’s network suddenly goes down, halting operations and causing revenue loss by the minute. While this scenario is unsettling, it goes to show why network troubleshooting skills are essential for today’s IT professionals. The smooth operation of network infrastructure not only supports your organization’s day-to-day operations, but also safeguards against disruptions and downtime.

Effective network monitoring and management are essential for maintaining optimal performance and ensuring business continuity in today’s complex IT environments. One of the key tools for achieving this is the Simple Network Management Protocol (SNMP), which can be used with SNMP polling or SNMP traps.