PagerDuty is an incident management platform that uses its SaaS-based operations to prevent and manage business-related problems while maintaining a smooth customer experience. Used by developers, IT persons, and DevOps, PagerDuty ensures that businesses get the required data that could help them manage events that can impact their brand reputation and revenue. Their business-wide incident response, hundreds of integration tools, machine learning, on-call scheduling, and escalations make PagerDuty a popular incident management platform.