Operations | Monitoring | ITSM | DevOps | Cloud

July 2022

How Is Artificial Intelligence Changing Every Business? 6 Interesting Things You Should Know

While AI has connotations of futuristic societal takeovers, as depicted in sci-fi, the technology tends to enhance rather than replace human capabilities. Artificial intelligence refers to any computer software capable of problem-solving, planning, analyzing, and aggregating data in a human-like fashion. From cost efficiency to customer communication, businesses can use AI to streamline most aspects of company processes. Let's take a look at 6 interesting things you need to know about how artificial intelligence is changing businesses today.

AI vs. Machine Learning vs. Deep Learning vs. Neural Networks: What's the Difference?

The continuous debate around artificial intelligence (AI) has led to a lot of confusion. There are many terms around it that appear to be similar, but when you take a closer look at them, that perception is not entirely accurate. For that reason, here we take our best shot and oppose AI vs. machine learning vs. deep learning vs. neural networks to set them apart once and for all. In short, we’ll look at how they all relate to each other, and what makes them different in their particular way.

The Ultimate Guide on how AI-Based Tools Improves Writing

Writing is a quite complex and time-consuming task, especially for a beginner who has a limited vocabulary and experience. People who write for a living such as regular writers, freelancers, bloggers, etc., need to constantly come up with new ideas and ways to write those ideas in order to keep their readers engaged. Finding new ideas becomes hard for such people since they constantly have to pour out unique words and phrases for their clients or their own websites.

Mauricio Corona on the Potential of AI in ITSM

It seems like everywhere you look these days you find a thinkpiece to grimly warn us of the dangers of artificial intelligence. But if you talk to anybody with an interest in the way technology interacts with human life – particularly in the world of service management – and instead of the grim pessimism of dystopian fiction, you’ll find sheer enthusiasm. There is tremendous potential for AI in ITSM.

What is a Neural Network (and How Does it Train Itself)?

You’ve probably heard about neural networks being hailed as the next big step in technological advancements in artificial intelligence (AI). Beyond its often exaggerated depiction in fiction and media, neural networks have slowly but steadily become an invaluable asset in the IT world. It is under constant research in data science and computer science.

Understanding Artificial Intelligence: The Basics of AI

You’ve heard about artificial intelligence everywhere. It’s been represented and discussed in popular media like films and television, as well as in extensive and potentially fearmongering think-pieces saying that its sentience could spell the end of our times. But one thing is for certain: artificial intelligence is very real and — despite what certain sci-fi films might tell you — a really helpful tool for us humans.