Operations | Monitoring | ITSM | DevOps | Cloud

May 2023

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What are the Levels of Automation and How Can AIOps Help You Move Forward

Automation has become an essential component of modern workplaces, enabling organizations to streamline their operations, reduce costs, and improve efficiency. However, the process of implementing automation is complex and requires careful planning and execution. One key aspect of automation is the concept of levels of automation, which refers to the degree to which machines or software can operate independently.

5 Immediate Business Benefits of Leveraging Domain-Agnostic AIOps

Legacy systems and point solutions are part of any business. And while they have their history and benefits, it’s critical to find a balance for your organization. IT teams have been acclimated to disparate event management and monitoring tools. Now, with massive and rapidly increasing data flow, this disconnect is slowing and paralyzing IT teams.

Using Cisco Meraki Solution for SD WAN? ScienceLogic Was Built for That.

Since its acquisition by Cisco in 2012, Meraki has taken off as one of the most valuable tools for simplifying networking in the cloud era. Organizations using Meraki to install and configure software-defined networking (SDN) and software-defined wide area networking (SD-WAN) devices across their IT estates can attest to the fact.

INRIX | How Moogsoft Ensures 24/7 x 365 Availability of Real-Time, Worldwide Data | Case Study

Our customer INRIX is a leading provider of location-based data and software-as-a-service analytics to automakers, businesses, cities, and road authorities worldwide. The company’s products include real-time and historical traffic conditions, road safety, incident, parking availability, and rates. Traffic never stops, so INRIX doesn’t ever stop, either. To ensure that these mission-critical services are available around the clock to so many municipalities and individuals, INRIX relies on Moogsoft.

How Sony Interactive Entertainment drives better IT operations based on alert data

Sony Interactive Entertainment (SIE) is a multinational video game and digital entertainment company owned by global conglomerate Sony. SIE primarily operates the PlayStation brand of video game consoles and products.

ITOM as the Gateway to AIOps and DEX

With the growing complexity of IT environments, it has become increasingly challenging to manage IT operations manually. The advent of advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) has led to the development of AIOps and Digital Experience Management (DEX), which leverage ITOM capabilities to deliver even more significant benefits. Before getting into how they are interlinked, let’s look at them individually first.

Three large language models walk into a Network Operations Center...

IT alerts are difficult to understand, even for experienced professionals. The language of IT alerts is akin to an enigmatic code requiring fluency in dozens of observability languages to extract technical meaning and business impact from a stream of seemingly disconnected events, alerts, and notifications.

Using AIOps effectively with Elastic Observability

Over the past several years, one topic that has become of increasing importance for DevOps and site reliability engineering (SRE) teams is AIOps. Artificial intelligence for IT Operations (AIOps) is the application of artificial intelligence (AI), machine learning (ML), and analytics to improve the day-to-day operational work for IT operations teams.

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Cloud Transformation Strategy & Solutions

Cloud transformation is real. And it's spectacular. According to global business management and consulting firm McKinsey & Co., cloud transformation is the engine driving $1 trillion in economic activity for Fortune 500 companies alone. Innovations enabled by the cloud touch nearly every aspect of running a successful business, including the development of new products and services, access to new customers and markets, frictionless transactions, streamlined communication and collaboration, and access to talent without concern for traditional geographic barriers.

The state of ITOM in 2023: Strategic insights into observability, AIOps, cloud migration, and more

As the IT operations environment grows increasingly intricate, businesses are starting to recognize the significance of a flawless customer experience. Customer expectations are getting higher by the day, to the point where organizations cannot afford even a few minutes of downtime or service degradation. To prevent this, they need to avoid outdated methods of operations and prevent downtime-causing issues proactively.

How Abbott transformed its incident management process with Workflow Automation

Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. By automating tasks and workflows, businesses can eliminate manual tasks that are time-consuming, repetitive, and prone to mistakes.