Every month, it seems that a new “must use” tool hits the market. What ends up happening is IT teams are gifted a hodge-podge of tools — snowballing into unnecessary frustration and increased workloads.
In the blog “How Generative AI Can Benefit Knowledge Management”, we looked at the benefits of AI to knowledge management to enhance the quality, automating the creation of content and enabling more engaging content. In enabling generative AI to become part of the knowledge management framework introduces concerns about accuracy, data bias, privacy and security. Now, it’s time to look at how we can make it work well together...
The old saying goes, “practice what you preach.” When Ivanti started its "Customer Zero" initiative, Bob Grazioli, Chief Information Officer, saw it as a perfect opportunity to test the products and services consumed by customers. For example, during Ivanti’s move to the cloud, Grazioli and the team experienced the same issues that customers would’ve experienced in their migration process. This first-hand experience allowed them to make improvements along the way.
Meet the Summer 2023 Release of Alloy Navigator Enterprise, the next generation of our award-winning ITSM/ITAM platform. Taking a big step forward in our technological evolution, this platform harnesses the power of cloud and on-premise capabilities, encapsulating our commitment to innovation, versatility, and user-centric design.
In the fast-paced business world of today, it is essential for businesses to offer speedy and effective customer care to keep their customers happy and loyal. A strong helpdesk ticketing system is one of the vital tools that may improve customer assistance. The helpdesk ticketing system from Asset Infinity provides a complete solution to expedite customer support procedures, enabling firms to provide quick fixes and first-rate service.
The security of your organization’s network is paramount to its success. With the ever-changing landscape of cyber threats, it's important to take the necessary steps to ensure that your network is secure and compliant with industry regulations. Ensuring compliance requires you to know what’s on your network. But how can that be done when only 48% of leaders and security professionals say they run their asset discovery program at least once per week?
Increases in attack surface size lead to increased cybersecurity risk. Thus, logically, decreases in attack surface size lead to decreased cybersecurity risk. While some attack surface management solutions offer remediation capabilities that aid in this effort, remediation is reactive. As with all things related to security and risk management, being proactive is preferred. The good news is that ASM solutions aren't the only weapons security teams have in the attack surface fight.
With the increasing reliance on technology in all aspects of business, managing and maintaining IT hardware is a critical task. An effective IT hardware inventory management system can help organizations to improve their productivity, reduce costs, and minimize downtime due to hardware failure.
In our previous blogs, we discussed the transformative capabilities of AI in demand forecasting and planning for the retail and CPG industries, as well as the data science and ethical considerations behind it. Now, in this final installment of our series, we'll explore how businesses can maximize their margins by integrating, adopting, and executing AI-powered solutions.
With over 236,000 total vulnerabilities currently known – and an average 61 new vulnerabilities added every day to the NVD – it’s impossible to remediate every single CVE or threat vector that appears. So, how do everyday organizations handle the continuously growing threats to their organization’s end users, customers and data – especially across an increasingly hybrid and remote Everywhere Workplace?
With remote work now commonplace, having a good cyber hygiene program is crucial for organizations who want to survive in today’s threat landscape. This includes promoting a culture of individual cybersecurity awareness and deploying the right security tools, which are both critical to the program’s success. Some of these tools include endpoint patching, endpoint detection and response (EDR) solutions and antivirus software.
With 73% of IT and security professionals reporting an increased workload since hybrid and remote work started, ITSM is a game changer for your organization. By automating workloads and increasing visibility, you’re able to build up the resiliency of your IT operations and proactively resolve problems. But getting started can be hard. That’s why Bob Grazioli, Ivanti’s Chief Information Officer, sat down to share his perspective gathered over more than 25 years in the field.
In today's rapidly changing technological world, it's more important than ever for small businesses to track their assets effectively. Asset tracking is the process of monitoring and managing the physical assets of a business, such as equipment, machinery, and tools. With proper asset tracking, small businesses can optimize their operations, reduce costs, and increase efficiency.
Maintaining the health and performance of assets is essential for enterprises across industries in the fast-paced business climate of today. Assets are the foundation of operations, so proactive maintenance management has elevated to the top of the priority list. This is where the state-of-the-art asset management tool Asset Infinity excels. Asset Infinity offers several advantages that transform preventative maintenance procedures thanks to its extensive features and user-friendly design.
Asset IT management involves the management of an organization's IT assets, including hardware, software, and infrastructure. Effective IT asset management can help businesses streamline their operations and optimize their IT investments. However, managing IT assets can present a range of challenges that must be addressed to ensure efficient and effective asset management.
As businesses grow and acquire new assets, keeping track of these assets becomes increasingly challenging. An asset inventory audit is a process of identifying and documenting all the assets owned by a business. Conducting an effective asset inventory audit can help businesses understand what assets they have, their condition, and their value. This information can be used to optimize asset utilization, identify opportunities to reduce costs, and ensure compliance with regulations.
