Operations | Monitoring | ITSM | DevOps | Cloud

September 2023

Leaky Apps - How Banning Them Builds App Security

Banning apps is sometimes necessary to protect your organization from malicious or misused applications. In particular, leaky apps can be a significant threat, and identifying and banning them is an essential app security measure. Some organizations choose a more flexible approach by allowing employees to use unsanctioned apps and monitor their usage for suspicious activity. Yet others don’t monitor employee app use at all, which is the riskiest approach imaginable.

Embrace Flexible Work, Ivanti Solutions

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

IoT in Fleet Safety: Navigating Tomorrow's Challenges

Every industry over the past few years has faced a profound transformation driven by technology, and the transportation sector is no exception. The ripple effects of the Fourth Industrial Revolution have reached the farthest corners of the globe, changing the way we live, work, and communicate. One such innovation, the Internet of Things (IoT), presents a tantalizing vision of the future for fleet safety and management. It encapsulates a world where inanimate objects come alive with intelligence, offering real-time insights and creating seamless connections.

Unlock the Power of CMDB: Your Guide to Efficient Asset Management | Infraon

Managing assets efficiently is essential for smooth operations. Introducing the Configuration Management Database (CMDB) – your ultimate asset management solution! CMDB goes beyond being just a database; it's a strategic tool that helps you track and manage everything from hardware and software to networks and more. No more guessing games when an issue arises – CMDB helps IT teams quickly pinpoint problems and get things back on track.

Executive Summary with Jeff Abbott, Episode 2: Forcing a Condor Moment, feat. Joel Fulton, Co-Fo...

Ivanti’s research into cybersecurity preparedness found that more than half of security professionals consider phishing, ransomware and software vulnerabilities to be the most important threats they face – but that likewise more than half of security professionals considered themselves well-prepared to deal with those threats.

Demo: How to Find, Fix and Prioritize Healthcare Device Threats

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.
Sponsored Post

SmartCenter Delivers Digital Experience Insight

Almaden, Inc's IT Asset Management (ITAM) product, SmartCenter™, now takes advantage of tight integration with Almaden's Collective IQ® (CIQ®) solution, focused on Digital Experience Management. A hallmark of SmartCenter™ is its ability to collect, clearly present, and comprehensively manage device and software details pertaining to a company's IT assets. It helps IT to track assets and their effective usage, plan budgets, troubleshoot employee issues, and more. The intent is to create a smoothly functioning, cost-effective digital environment.

Proving DEX outcomes in real life #technology #cybersecurity

Trying to establish DEX KPIs is often a sticky point of the budgeting conversation. What can you point to when it comes to actual business impact and outcomes from your digital employee experience initiative? Tony Miller, Ivanti’s VP of Enterprise Services, explains his metrics and methods for proving DEX impact.

7 Steps For a Successful GRC Implementation

Keeping your organization thoroughly protected involves a number of different activities that fall under the domain of Governance, Risk, and Compliance (GRC). The framework addresses aspects that go from regulatory requirements to cybersecurity threats. Under the realm of IT Asset Management (ITAM), the right ITAM tool empowers organizations to take control of their assets, manage risks, and stay compliant.

Discover the Future of Customer Support: AI-Powered Helpdesks! Infraon

Say goodbye to long response times and hello to personalized, efficient support available 24/7! Join us as we delve into the cutting-edge technology of AI-powered helpdesks, where artificial intelligence, machine learning, and natural language processing come together to optimize customer support. With data-driven insights and personalized interactions, businesses can elevate customer experiences and build lasting loyalty.

Digital employee experience- a fireside chat with an IT leader

Digital employee experience (DEX) is a hot topic across the IT community. So, we sat down with Ivanti’s VP of Enterprise Services, Tony Miller, for an honest discussion about DEX. And it wasn’t short of questions! In this fireside chat: What’s Tony's team at Ivanti doing to improve DEX of their users? What to look for in DEX tools and how to secure budget for the investment. Who should be part of a team leading DEX efforts internally? How to find balance between daily operations and long-term DEX efforts and get started on DEX.

"What made me invest in DEX"- an interview with an IT leader

Everywhere Work has heightened the need for improving the digital employee experience (DEX). Yet, 56% of IT professionals say that they don't have a high level of buy-in from their C-suites for a DEX initiative. This raises the question, how can IT teams secure buy in for their DEX initiatives and become a true strategic business partner? Tony Miller, Vice President of Enterprise Services at Ivanti, sat down to discuss recent research findings and what led him to become an internal ambassador for DEX.

Exploring the Realm of Helpdesks: Your Complete Guide | Infraon

Are you ready to delve into the captivating world of helpdesks? Join us as we'll take you on a step-by-step exploration of helpdesks. Learn about their pivotal role in troubleshooting, their exceptional ability to predict and prevent issues, and how they pave the way for quick solutions and delighted customers.

The Ultimate Guide to IT Asset Management: A Step-by-Step Checklist

Are you still relying on spreadsheets and a pen-and-paper approach to track your company’s assets? Although using manual procedures to keep track of your equipment makes sense, these asset management methods are outdated and error-prone. In fact, 46% of organizations say that human error is their biggest challenge when it comes to effectively reporting on assets. So, as your company grows and expands, you need to implement more mature processes to derive the most benefits from your ITAM tools.

A stepbystep guide to planning and measuring digital employee experience - DEX

When budgets are closely scrutinized you need to justify every investment, especially the long-term one which results aren’t visible overnight. Digital employee experience (DEX), though a strategic initiative, may prove challenging to push forward without a clear roadmap or measurement of every step. During this 30min webinar we tackle how to plan your DEX initiative, step-by-step. We’ll discuss a staggered approach that instantly helps your IT and security operations, whilst improving DEX in the long term.

ITSM Metrics: Your Guide to Operational Excellence and Data-Driven Decisions - Infraon

Unlock the power of ITSM Metrics with this comprehensive guide! In this video, we delve into the world of IT Service Management metrics and how they drive operational excellence, data-driven decisions, and user satisfaction. From understanding essential metrics like Incident Volume and First Call Resolution Rate to exploring their strategic significance, you'll gain insights to elevate your IT services. Whether you're a tech enthusiast or a business leader, join us on this journey to harness the true potential of ITSM Metrics!

Tips for using Asset Check-In and Check-Out System Efficiently

In today's fast-paced and technologically-driven world, organizations of all sizes are recognizing the importance of effective asset management. From equipment and tools to laptops and vehicles, keeping track of valuable assets is crucial for maintaining operational efficiency, reducing losses, and ensuring accountability. This is where Asset Check-In and Check-Out Systems come into play.

Mastering Analysis with ROI Calculator Software

In the realm of business decisions, a key metric stands as the ultimate barometer of success: Return on Investment (ROI). As organizations strive to maximize their resources, understanding and mastering ROI analysis becomes a strategic imperative. Welcome to a comprehensive guide that will demystify the world of ROI analysis, equipping you with the tools and insights needed to navigate this critical aspect of decision-making.

Master IT Service Management with Powerful Ticketing Systems | The Ultimate Guide 2023! Infraon

Struggling to manage IT incidents, service requests, and problems efficiently? It's time to harness the power of IT Service Management (ITSM) ticketing systems! In this comprehensive YouTube guide, we take you on an exciting journey into the world of ITSM ticketing. Explore different ticket types, understand the advantages, and tackle crucial challenges that organizations face in IT service management.

David Foxen on IT Asset Management Challenges, Opportunities, and Strategies

Are you ready to tackle the hidden IT Asset Management (ITAM) challenges that could impact your organization's efficiency and success? In this dynamic field, continuous learning is not just an option; it's a necessity. To equip you with insights, we delved into “ITAM Challenges: Epic Fails, Red Flags, And Tales From the Battlefield” during September's Ticket Volume podcast live recording.

See Yourself in Cybersecurity - How 3 Experts Transitioned into InfoSec Ep 27 | Security Insights

Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.

5 Best Software License Tracking Tools

Managing software licenses is not merely a matter of compliance; it's a strategic imperative for organizations seeking to optimize costs, mitigate risks, and streamline their IT Asset Management (ITAM) operations. To do this effectively, Software License Tracking tools are essential. To stay on top of assets, we bring you the five best Software License Tracking solutions in the market. Keep reading for a quick topic overview and a list of software alternatives!

Maximize the Value of Your IT Assets | The Ultimate Guide 2023 - Infraon

Looking to optimize your organization's IT resources and achieve business goals? This YouTube video has got you covered! Explore the importance of IT asset management planning, from reducing costs to improving security and productivity. Dive into the benefits of a well-developed IT asset management plan, including improved visibility, better resource utilization, cost savings, and compliance.

Hyperview Integrates Digitalor for Rack-Unit RFID Asset Tracking and Environmental Sensors

Vancouver, BC—September 13, 2023— Hyperview, a leading cloud-based data center infrastructure management (DCIM) platform provider, and Digitalor, a global leader in rack-unit MC-RFID asset tracking, have announced a strategic partnership that offers Hyperview users automated, real-time life cycle management for data centers and hybrid IT environments.

What Is Consignment Stock and How Does It Benefit Retailers

In the ever-evolving world of retail, staying ahead of the competition is paramount. One innovative strategy that has gained significant traction in recent years is consignment stock. This arrangement offers a win-win solution for both retailers and suppliers, helping them streamline operations, reduce costs, and improve overall efficiency. But what exactly is consignment stock, and how can it benefit retailers? Here's what you need to know.

Unlocking IT Management Excellence: The ITSM and CMDB Power Duo! Infraon

Ever wondered how tech giants keep their IT operations seamless? The secret lies in two game-changers: IT Service Management (ITSM) and Configuration Management Database (CMDB). ITSM strategically crafts top-tier IT services while CMDB acts as the tech atlas, mapping every IT asset's journey, from hardware to software. Together, they're the ultimate power couple for efficient IT operations! Ready to supercharge your IT game? Dive into the dynamic world of ITSM and CMDB. Let's make IT management a magical journey!

The future of AI malware #shorts #malware #ai

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

Striving for ITAM Excellence: The Role of IT Asset Tagging in 2024

Why should you consider IT asset tagging in business? Have you ever considered how it can improve visibility, making it easy to keep track of assets while reducing the risk of loss or theft? Did you know it can help you manage an organization’s inventory systematically, providing valuable data for planning, budgeting, and optimizing resources? In this blog, you’ll explore the world of IT asset tagging and discover how it can enhance business operations.

Expanding ITSM to allow for the Management of Governance, Risk, and Compliance

Meeting a large variety of external, internal and best practice standards to ensure the safety of your organization’s data is vitally important to maintain reputation and avoid costly regulatory penalties. However, often meeting these needs is a manual process. What if you could automate many of the tasks to enable your organization to see and maintain its standards? In this webinar you will learn about how Ivanti can help you to meet your governance, risk, and compliance needs.

Gain and Improve Compliance with the ACSC Essential 8

At Ivanti, we always say that cyber security best practices involve listening to the experts. That starts with the industry standard Essential 8 security framework from the Australian Cyber Security Centre (ACSC) – which leads the Australian Government's efforts on national cybersecurity. In a world of increasing threats, Shane Wescott and Abdul Azize demonstrate how the experts' recommendations on a risk-based approach can be applied at your organisation – saving you time and reducing costs and risks.

Combining ITAM And ITSM to Get Total Control of Your IT Assets

If having a help desk in your organization is a game-changer regarding user experience and efficiency, combining IT help desk software with Asset Management unlocks a whole new proficiency level for IT support. Why? Because you'll be tracking incoming incidents, using workflows to automate repetitive tasks, complying with SLAs, and improving your reporting capabilities – and on top of that, you are leveraging your assets' data and empowering your agents to manage issues and requests in a centralized platform, without the need to cross-check information or move from one solution to another.

Dive into the World of IT Asset Management with Our Comprehensive Guide! Infraon

Are you ready to master the art of efficiently managing your IT assets? Look no further! In our latest video, we are going to provide a comprehensive guide to IT Asset Management. Join us as we explore the ins and outs of ITAM, from understanding its core concepts and benefits to delving into the essential stages and the role of ITAM software tools. Unlock the power of resource optimization, ensure compliance, and fortify your cybersecurity strategy with the insights from this comprehensive guide.

The Landscape of Zero Trust Adoption: Insights from Our 2023 Zero Trust Progress Report

Organizations are responding to the changing cybersecurity landscape. And zero trust is at the heart of this change, with 68% of respondents saying they’re planning or actively working towards adopting a zero trust access model. In collaboration with Cybersecurity Insiders, Ivanti surveyed 421 US-based IT and cybersecurity professionals to identify the latest enterprise adoption trends, challenges, gaps and solution preferences related to zero trust security.

Barcode trends: The future of inventory management

With advances in technology, inventory management has evolved considerably, from traditional manual methods to more automated and intelligent systems. In this article, we’ll take a look at barcode trends, exploring how artificial intelligence (AI) and new technologies are revolutionizing the way companies manage their inventory.

Learn Why Comprehensive Patching Matters #shorts

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

NinjaOne's Summer 2023 Release Webinar (5.4 Platform Demo)

5.4 is one of NinjaOne’s most comprehensive releases in a long time. Version 5.4 includes revolutionary IT automation capabilities, advanced search capabilities, handy new policy conditions, Documentation module updates, and much much more – all based on customer feedback and designed for immediate implementation.

Level Up Your IT Service Management with Best Practices! - Infraon

Looking to enhance your IT service management? Discover the top best practices in the industry in this exciting video from Infraon. Dive into the world of ITSM and explore proven strategies to streamline processes, improve efficiency, and deliver exceptional user experiences. From incident management to change management, this blog covers it all. Embrace the latest trends and expert insights to elevate your IT service management game in 2023 and beyond. Don't miss out on this valuable resource for IT professionals and business leaders!

Ethics of Telemetry Collection for Employee Experience Improvement

Data collection has become an increasingly essential tool for businesses, allowing them to gather insights about their customers and employees. But it also raises the question of ethics: what data should be collected, how should it be used and who should have access to it? In this article, we'll explore the ethical implications of collecting employee experience data through telemetry.

An Ultimate Guide to Understanding IT Risk Management - Infraon

In an era where cyber threats are constantly evolving, having a solid IT risk management strategy is non-negotiable. Introducing our latest video guide that dives deep into the world of IT risk management. Join us as we demystify the process of identifying, assessing, and mitigating IT risks. From protecting sensitive data to ensuring business continuity, this guide is your roadmap to a robust cybersecurity approach.

Phishing 2.0: How to How Stop Cyberattacks Even Pros Can't Catch

The information gap is broadening. According to Ivanti’s 2023 Press Reset cybersecurity report, over 50% of surveyed security professionals said their organizations hadn’t experienced a phishing incident in the last 24-months – despite virtually every organization getting phished in 2022!

IT Asset Manager | InvGate Insight Walkthrough

IT Asset Management software must cover a wide range of functionalities in order to adapt to the needs of the people using it. In this video, our Product Specialist Matt Beran walks you through all the capabilities that make IT asset managers' work seamless. Discover the power of ITAM dashboards, CMDB Contract Management, and more — all with a user-friendly interface!

Elevate Your Customer Support with AI | AI for Awesome Customer Experience! Infraon

Looking to provide exceptional customer support and boost customer satisfaction? Look no further! Discover the power of Artificial Intelligence (AI) in our comprehensive YouTube guide. From data collection to smart chatbots, learn how AI revolutionizes interactions, streamlines processes, and delivers lightning-fast responses.|