Operations | Monitoring | ITSM | DevOps | Cloud

January 2024

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Revolutionizing the Digital Employee Experience: Almaden and Selbetti Join Forces in MSP Partnership

In the ever-evolving landscape of digital employee experience (DEX), staying ahead of the curve is not just a competitive advantage but a necessity. Almaden, a pioneer in DEX solutions, is thrilled to announce its exciting new Managed Service Provider (MSP) partnership with Selbetti, a leading player in the managed IT services industry. This strategic alliance is set to reshape the DEX landscape, enhancing the way businesses empower their workforce.

Ivanti Neurons for MDM: Protecting Samsung Devices from Phishing #shorts

A Samsung device is safeguarded by registering it to Ivanti Neurons for MDM with an activated threat defense. The Android work profile container uses Tunnel, which is powered by a Cloud-based anti-phishing engine. Google Chrome and Firefox are used to access a feed of malicious links, but the on-device URL handler and the Cloud-based lookup engine successfully block all phishing attempts.

The Art and Science of Forecasting in Retail and CPG

With growing eCommerce channels and increased online shopping behavior, omnichannel retailers are grappling with the increased complexity brought on, in part, by current events, but more so the anticipated need to combine online and in-store merchandising, especially for the “new normal.” Siloed decisions around allocation, promotions, in-season pricing, inventory transfers, and fulfillment will fail to deliver the expected margin performance unless they address the interconnectedness of onlin

Innovator Preview: Ivanti Neurons for Patch Intune

In this conversation, Charity Tieri discusses two new features related to Patch for Intune. The first feature is the value of third-party patching through Patch for Intune, which provides time and resource savings for organizations using Microsoft Intune. The second feature is scopes in Microsoft Intune, which allows large organizations to operate in silos while sharing the same Microsoft Intune tenant. The third feature is custom application publishing, which enables users to publish applications that are not available in the catalog through Patch for Intune.

Innovator Preview: Ivanti Neurons for RBVM, ASOC, Patch Management, & Patch Intune

In this conversation, Chris Goettl provides an update on the upcoming release features and demonstrates them. The release focuses on Linux support, with enhancements for Mac OS and Windows patching as well. Chris explains the content-based approach for Linux and the challenges it presents. He also discusses the ability to exclude patches via patch group and the configuration of Linux repositories. Additionally, he covers the Mac OS Sonoma support and the new always reboot option. The conversation includes demonstrations of Patch Intelligence, endpoint vulnerability, and patch configuration for Linux and Mac OS.

Dell Warranty Check: How to do it - And How to Automate it

If your company’s IT infrastructure includes Dell devices, then you need to find a way to do Dell warranty checks efficiently. Sure, you can do it manually, computer by computer. But if you have just received a large batch of them, you can be looking at various days of work ahead.

Understanding RBVM & Application Security Orchestration & Correlation

The video introduces Risk-based Vulnerability Management (RBVM) and Application Security Orchestration and Correlation (ASOC), tools that integrate third-party data into a SaaS platform for threat analysis and risk scoring. It highlights recent improvements, new export capabilities, UX updates, and custom attributes for data uploads. It also explores the vulnerability response feature, which integrates RBVM and ASOC with ITSM for automatic ticket creation and security incident syncing, and the RBVM and patch integration for CVE analysis and patch management.#Risk-based Vulnerability Management, #Application Security Orchestration and Correlation, #ITSM integration, #patch management, #CVE analysis.

Innovators Preview: Security Enhancements and Upcoming Events

The innovators preview introduces security enhancements and upcoming events. It highlights opportunities for innovators, including a UX research team session and challenges to share 2024 goals. The preview also announces events like the Avanti neurons innovator preview and the Ivanti Solutions Summit. It discusses Q1 enhancements, including Ivanti neurons for RBVM and ASOC, patch management, and neuros patch management. The preview covers topics related to Linux flavors, testing, security levels, Linux patch configuration, scoping feature, and custom application publishing.

Innovators Preview: Exploring New Features and Enhancements in UEM

The Innovators Preview event offers a comprehensive look at the latest developments in Unified Endpoint Management (UEM). The discussion ranges from product management and OS platforms to updates for Android and Apple devices. Key topics include 5G slicing, carrier support, app configurations, and account-driven device enrollment. The shift to declarative management and the transition from CentOS 7 to Oracle Linux 8 are also highlighted.

How to successfully implement an inventory management software?

For inventory management software to reach its full potential and meet the specific needs of your business, a well-designed and well-executed implementation is essential. This article will provide a step-by-step guide to the successful implementation of inventory management software while emphasizing the importance of customer onboarding.

How to Conduct an IT Audit in 2024

Is your organization looking to up its IT audit game? Conducting it successfully will help you ensure that your IT systems and processes are secure, they comply with relevant regulations and standards, and are aligned with your overall goals and objectives. This practice lies at the core of your IT Asset Management (ITAM) strategy, guaranteeing a robust, safe, and well-managed IT environment across your operations.

How to Check Lenovo Warranty (And How to Automate it!)

Warranty Management is crucial to the lifecycle of IT assets since it helps you optimize device usage, plan for replacements, and manage your IT budget effectively. In this sense, if your organization has Lenovo laptops and servers as part of its IT inventory, consistent Lenovo warranty checks are a mandatory step in your IT procurement plan. Luckily, the brand offers a straightforward process for checking the warranty status of your laptops.

Warranty Management: How to Automate Hardware Warranty Checks

Warranty Management systematically administers warranties and maintenance contracts for an organization's hardware assets. This practice is also crucial to hardware maintenance and your IT budget since keeping a constant eye on them will contribute to using them when needed (instead of paying for fixes). Now, checking warranties manually leaves too much room for human error. But once again, automation saves the day.

Emerging AI use cases in ITSM Knowledge management, chatbots and self-service

AI experts Louis Columbus and Susan Fung explore AI use cases in IT service management, highlighting how a symbiotic relationship between AI and human intelligence amplifies knowledge management capabilities and enhances user experiences by providing direct answers that synthesize complex information.

Forms in the Velocity Platform: A Guide by Ivanti Wavelink

Josh from Ivanti Wavelink guides us through the use of forms within the Velocity platform. He shows us how to initiate the demo and use the pre-shift checklist for forklift inspections. He also highlights how digitized forms can streamline workflows, facilitate data analysis, and enhance existing WMS processes, ultimately boosting efficiency.#IvantiWavelink #VelocityPlatform #Forms #WorkflowEfficiency #DataAnalysis.

What are the Latest Asset Management Trends in 2024?

In today's digital age, technology is advancing at an unprecedented pace and the internet has made it possible for everyone to stay connected. This has not only created new opportunities for asset management but has also brought new challenges. In order to maintain compliance and make informed decisions based on accurate data, it is crucial to stay up-to-date with the latest trends in asset management. In this blog, we will explore the latest asset management trends that are shaping the industry.

Creating Conditional Emails Using Forms: A Step-by-Step Guide

This guide walks you through the process of creating conditional emails using forms. It starts with creating a new forms template and providing server credentials. The form builder is customized by adding fields like check boxes and a picture field. The scenario builder is then set up to send emails based on the form inputs. The form template upload is verified and the forklift checklist is run through, followed by form submission and email confirmation check.#ConditionalEmails #Forms #FormBuilder #ScenarioBuilder #EmailConfirmation.

What is ITAM? The ABC of IT Asset Management

IT Asset Management (ITAM) is the process of planning and managing the entire lifecycle of all IT assets. In other words, it's the framework that allows organizations to keep track of all their software and hardware from acquisition to disposal, ensuring that nothing falls through the cracks and that they don't waste money in the meantime. The primary goal of ITAM is to optimize the value of an organization's IT investments while minimizing the risks associated with their use.

Navigating Android's Scoped Storage with Velocity File Assistant

Android's scoped storage feature limits app access to file storage locations, creating difficulties for file management, particularly for MDM apps. Ivanti Velocity encounters problems with MDM clients on newer Android versions, and upgrades can impact file access. The Velocity File Assistant resolves these issues by relocating configuration files to accessible locations, checking specific directories, and copying files as needed. However, it requires file permissions to operate effectively.