Operations | Monitoring | ITSM | DevOps | Cloud

October 2022

NiCE DB2 Management Pack 5.2 released

The database market has seen a tremendous boost over the past years. Although database environments have become much more reliable and performant, there is still good reason to monitor dedicated IBM Db2 on-premise or cloud deployments. The NiCE DB2 Management Pack complements highly advanced availability and performance monitoring based on Microsoft System Center Operations Manager, freeing up valuable admin time while keeping crucial deployments safely up and running.

How to setup the native Teams connector in SCOM 2022

With the introduction of SCOM 2022, teams now comes with native integration with Microsoft Teams, replacing the old Skype for Business integration. This powerful new update gives users seamless unidirectional access to the latest alerts and notifications within their teams channels. Once set up, notifications like this one will pop up in Microsoft teams channels as you desire, keeping you informed of critical issues as they arise.

SLO walkthrough: measuring microservice performance

To improve reliability, we need to measure it, and to measure it we use SLOs (Service Level Objectives). Or at least, that’s what Google SRE has popularized. In practice, it can be difficult and time-consuming to identify the right things to measure, to get to the right data, and to surface the results in a way that engages the stakeholders and teams involved. And all this is especially hard as we scale our teams and applications across multiple technology stacks.

Incident response: Unlocking knowledge and breaking down silos

In a world of monolithic applications and microservices, responding to incidents can be a painful process, involving multiple people with siloed knowledge jumping between different tools to find the relevant data and take action. Individuals within a business often hold the knowledge of how a particular component works, or how it depends on other services. The key to successfully responding to incidents is unlocking this knowledge and breaking down the silos between teams.

Release webinar: SquaredUp v5.6

SquaredUp v5.6 is all about the most highly requested features from our customers. Amongst all the improvements, you’ll see the new Tree View and Sunburst visualisations to help you spot root cause more quickly across your SCOM environment, Enterprise Applications and EAM-X monitored objects. Tune into this release webinar to see the new features in action!

Fixing SCOM Blind Spots - Introducing EAM-X, and loads more with SquaredUp v5.5!

In this webinar you’ll learn about all the latest updates included in SquaredUp v5.5, as well as an exclusive demo of our brand new licence tier, EAM-X. What is EAM-X? EAM-X is a new tier of SquaredUp built to extend SCOM’s visibility beyond Microsoft’s domain, making it the ultimate single pane of glass! Have you ever had an outage because of a dependency not monitored by SCOM? Even with Management Packs, SCOM has blind spots, and blind spots = business risk.