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Microsoft 365

The latest News and Information on Microsoft 365 and related technologies.

ServiceNow Integration

In this video, we'll be covering the benefits of the ServiceNow integration. We'll also go through the configuration process allowing you to follow along and quickly configure this integration. The integration will allow you to automatically create and resolve incidents based off of alarms triggered in Exoprise. With incidents being sent to ServiceNow, you can begin automatically assigning incidents to the correct teams based off of criteria or automatically escalating issues that have not been addressed yet.

A Deep Dive into Office 365 Enterprise Licensing

Office 365, also known as O365, has become a cornerstone for enterprise productivity. With different plans such as Office 365 E1, E3, and E5, organizations can tailor their licensing to meet specific needs. This article delves into the nuances of Office 365 Enterprise Licensing, aiming to provide a clear understanding to help you make an informed decision.

Enhancing Microsoft Intune With Digital Experience Monitoring

Organizations today rely on mobile device management (MDM) solutions to secure and manage corporate resources across a diverse range of devices. One such platform is Microsoft Intune, which offers security, patch, and access control features for mobile and desktop devices. Today, we look at Microsoft Intune and how Exoprise Service Watch helps customers ensure Intune is working well.

Microsoft Teams Issues: How to Pinpoint & Highlight Performance Problems

See the connection between your car's warnings and IT alerts? Just as your car warns you of problems, monitoring tools do the same for your business. But what about services you don't own, like Microsoft Teams? Discover how Vantage DX transforms Teams calls and meetings into monitoring insights, helping IT teams automatically detect and prevent issues, boosting user satisfaction and productivity.

Office 365 Services Overview

Microsoft Office 365, often simply referred to as Office 365, represents a significant shift in the way we approach work in a digital environment. It’s a subscription service that ensures you always have the most up-to-date modern productivity tools from Microsoft. This suite of services and applications goes beyond the traditional software suite to offer a wide range of tools and solutions to modern-day challenges faced by organizations and individuals alike.

Simplifying Microsoft Teams Troubleshooting for IT Teams

Microsoft Teams has become the go-to platform for seamless collaboration and communication. However, like any technology, performance issues can arise, and these issues affect user experience and productivity. For IT teams tasked with Microsoft Teams troubleshooting, having access to comprehensive data is key. In this blog, we explore the challenges faced by IT teams and how harnessing more data can make the process significantly easier.

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EXperience Level Agreements (XLA), the Next Step with SLAs

The importance of the network to businesses has increased over the years (obviously). Nowadays, they are the main way that work gets done - they're the main way anything gets done. Consequently, how organizations measure their performance needs to change as well. Rather than just focus on network availability or simple uptime, they need to dig deeper and monitor User Experience. EXperience Level Agreements (XLA) as opposed to the traditional Service-Level Agreements help them reach that goal.

Product Spotlight: Enhancing Incident Resolution with Blameless' Microsoft Teams Integration

In today's fast-paced digital landscape, swiftly responding to incidents is paramount for engineering teams. Downtime is not just costly; it can tarnish your organization's reputation. The pressure felt by engineering operations, DevOps, and SRE leaders to architect and run an effective incident response process is immense. Fortunately, over the last several years, effective engineering organizations have developed a standard toolkit for running a good incident response process.

Post-Mortem: Microsoft Teams Monitoring Issue September 2023

At StatusGator, we understand the critical importance of providing reliable monitoring services to our valued customers. We sincerely apologize for the inconvenience caused by the recent issue affecting the monitoring of Microsoft Teams, which occurred from September 27, 2023, at 04:56 UTC to September 28, 2023, at 11:11 UTC. We deeply appreciate your patience and understanding as we addressed this incident and share our findings and actions taken to prevent future occurrences.