Operations | Monitoring | ITSM | DevOps | Cloud

Integration

Helpdesk integrations are here!

As you may know, StatusGator status pages allow end-users to submit what we call issue reports — problems with services that may not yet appear on your status page. You have always been able to get notified via email of those. But now you can also receive issue reports as tickets in your helpdesk. Integrations with Freshdesk, Freshservice or Zendesk have just been released.

ConnectWise PSA and Exoprise Integration

With the increase in customers utilizing ConnectWise PSA (professional services automation) as their ticketing system, Exoprise has launched a new ConnectWise PSA integration. This integration, available for both Internal IT and Managed Service Providers (MSPs), enables automated ticket creation and resolution for Microsoft 365, cloud, UC and SaaS outage events into ConnectWise. Any network related event can be monitored and raised into ConnectWise in real-time.

Exploring Advanced Segmentation Methods in Technology

The world of digital marketing is constantly changing and evolving. Currently, businesses are undergoing a significant upgrade in the methods they use to group their customers into segments. Previously, companies primarily segmented customers based on fundamental factors such as age, location, gender, and income level. But not anymore. Now, predictive analytics and machine learning technology are revolutionizing customer segmentation. By using advanced data analysis and artificial intelligence, businesses can get way more sophisticated and precise about categorizing customers into unique segments.

Add ITAM Capabilities to ServiceNow With InvGate Insight's Integration!

The InvGate Insight and ServiceNow integration enables you to add IT Asset Management capabilities to your service desk. Combining ITSM with ITAM functions comes with multiple benefits, including: If you want to integrate the two, just follow this step-by-step guide, and start managing your IT inventory with InvGate Insight from ServiceNow.

Evaluating the Business Case for Core Banking Integration

In the modern financial landscape, integrating core banking systems has become a critical consideration for financial institutions. Core banking integration refers to connecting a financial institution's core banking system with other systems or platforms to enhance operational efficiency, streamline processes, and improve overall customer experience. Given the complexity and potential impact of core banking integration, evaluating the business case for integration has become increasingly important for financial institutions looking to stay competitive and agile in the digital age.

5 Key Benefits Of Using Digital Platform Services

Running a business the­se days means racing to stay ahead. Companie­s look for ways to work smarter, get more done­, and beat the competition. One­ great strategy is using digital platform service­s. Digital platform se­rvices cover a lot of solutions. They assist with communication, te­amwork, marketing, and customer interactions. He­re are five big pe­rks of digital platform services that can supercharge­ your business success.

Proposal Automation for B2B in 2024

In the intricate dance of B2B transactions, the proposal stands as the symbolic key that unlocks doors to new opportunities. As 2024 unfolds, the realm of Proposal Automation for B2B beckons with promises of streamlined processes and heightened efficiency. Imagine a landscape where every proposal is meticulously crafted to resonate with clients on a deeper level, where data seamlessly integrates with CRM systems, and collaboration among teams reaches new heights.

Key Features to Look for in Supply Chain Visibility Software in 2024

In today's rapidly evolving marketplace, particularly within sectors like biopharma and biotechnology, how can companies stay ahead of the curve? As industries like these continue to grow, so does the complexity of their supply chains. The biotech supply chain, for instance, is not just about moving products; it encompasses a web of bio pharma procurement transformation, and the execution of a strategic bio pharma supply chain strategy.