How you manage your oncall management teams can have significant ramifications on your enterprise and its stakeholders. To understand why this is the case, let’s look at what it means to be “oncall,”. Along with tips and recommendations to help your enterprise staff achieve its desired results.

There’s no two ways about it: on-call is stressful. But with humans at the center, it’s especially important to find ways to make it as manageable and empathetic as possible. In this webinar with our friends at ELC, incident.io VP of Engineering, Noberto Lopes, and Intercom Staff Product Engineer, Andrej Blagojević, discuss their own experiences with on-call, and how the process can be better.

Sometimes, the little things can make a big difference. We’ve added a new feature in Grafana Incident & Response Management (IRM) that lets you sync your Google Calendar out-of-office events with Grafana OnCall.

The Grafana OnCall mobile app is an essential tool for on-call engineers to monitor and respond to critical system events. Available for both iOS and Android, the app offers a range of features and notification settings that make the on-call experience easier and more intuitive — all in the palm of your hand.

The launch of On-call was an integral part of the incident.io mission to become the single place you turn when things go wrong, and recently we hosted a live virtual event to show how it all came together. In this event, incident.io Co-founder and CTO Pete Hamilton sat down with incident.io Product Manager Megan McDonald, Product Engineer Rory Bain, and fellow Co-founder and CPO Chris Evans to demo the product, discuss the journey of the creation, and expand on what’s next.

Discover 5 models of compensation for on-call.

Already a quarter of the way into 2024, we’re seeing a lot of shake-up in on-call best practices. We’re excited to see AI in the mix, but we’re also seeing a renewed focus on existing and neglected best practices. Some current topics in on-call best practices include: In this article, we’ll review some best practices and explore the 2024 trends.