Creating Escalation and Regular Groups in OnPage

Learn how to create and configure an Escalation Group in OnPage with this step-by-step how-to guide.

This video walks through how to create an escalation group, a regular group, configure escalation intervals and factors, enable Round Robin, set failover OPIDs, and add a Fail Report email address.

With escalation groups, OnPage can route critical alerts to team members in a predefined order and automatically move to the next responder when needed—helping ensure time-sensitive notifications don’t go unanswered.

Learn more about OnPage: https://www.onpage.com/

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