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Apr 24, 2019 | By Christopher Gonzalez
The OnPage team is excited to announce the publication of its 2019 Incident Management Trends Report, providing primary analysis and data compiled from IT and MSP survey respondents!
Apr 17, 2019 | By Christopher Gonzalez
If you’re an IT professional who has followed our blog, you’re familiar with OnPage and ServiceNow’s integration and their shared commitment to ensuring that critical alerts are never missed. But, did you know that OnPage and ServiceNow just took this powerful integration to the next level? The latest release of the integration provides significant enhancements. It’s also fully certified by ServiceNow and available on the ServiceNow Store.
Apr 11, 2019 | By Christopher Gonzalez
Ever have this experience? After a miserable commute in stormy weather, you get to your college campus only to find out that that it’s been closed for a snow day. Fortunately, this no longer has to be an issue! Mass notification tools enable academic institutions to send timely and urgent notifications to their faculty members or students. In this way, campus communities will always know when an event or situation will affect their academic schedules.
Apr 3, 2019 | By Christopher Gonzalez
OnPage is praised for its award-winning incident alert management platform, providing capabilities and integrations for IT and managed service providers (MSPs). Though known for its SSL encrypted messages, critical alerts and key integrations, OnPage is constantly adding new features to its trusted platform. To keep you up to date, I’ve highlighted four valuable OnPage features that you may not know about.
Mar 28, 2019 | By Christopher Gonzalez
For MSPs, Datto’s Autotask PSA provides a powerful system, offering ticketing and project management capabilities. Though Autotask is an essential solution tool for MSPs and their teams, it becomes even better with an incident alert management platform integration. Now, if you’re curious to know how Autotask’s integration with incident alert management platforms work, you’re in luck! In this post, I’ll explore how this integration works and how it enhances the Autotask system for today’s MSPs.
Sep 1, 2018 | By OnPage
Not all IT departments handle critical incidents in the same way. The differences explain a large part of why some teams are successful and others are not. Our latest whitepaper 6 Ways to Improve Incident Management details practical ways for your team to improve its incident management track record.
Feb 8, 2019 | By OnPage
Consolidate IT alerts onto one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability.
Jan 16, 2019 | By OnPage
OnPage complements ServiceNow’s ITSM software with critical alerting to lower risk, improve business agility, and reduce costs.
Dec 7, 2018 | By OnPage
When you absolutely need to be notified, only OnPage has Alert-Until-Read capabilities. The alert is unique, loud and very hard to ignore. And it will keep going for up to eight hours until it's acknowledged. For IT, MSP and healthcare professionals, OnPage'automates incident management, reduces human error and drastically cuts down response times.
Dec 3, 2018 | By OnPage
OnPage partners with Datto’s Autotask PSA to convert tickets into intelligent alerts, reducing operating costs, improving response rates and SLA compliance.