Waltham, MA, USA
Jul 16, 2019 | By Christopher Gonzalez
Summer is typically synonymous with beach days, outdoor barbecues and fulfilling weekend getaways. Unfortunately, the summer months aren’t only about enjoyable moments and exciting vacations. It’s also tropical storm season, with higher risks of destruction, community displacement and business operation disruption. With this potential for human and business peril, it’s important for organizations to implement a business continuity plan, equipped with a robust communication strategy.
Jul 10, 2019 | By Christopher Gonzalez
In the IT world, support teams race to resolve incidents, ensuring that clients and stakeholders remain satisfied. Yet, many teams struggle to meet time-to-response goals due to ineffective alerting processes, human errors and sluggish procedures.
Jun 27, 2019 | By Ritika Bramhe
We’re pleased to come home from DattoCon19 with memorable experiences. It was a well-curated conference, striking a fine balance between emerging MSP trends, informative sessions, networking and of course, entertainment. Here are my top takeaways from the event.
Jun 18, 2019 | By Christopher Gonzalez
Let’s set the scene: You’re an on-call engineer, working for a dedicated support team. Your priorities are twofold, including, (1) speedy incident resolution and (2) satisfying clients and stakeholders. With these demands in mind, you adopt OnPage’s integration with ConnectWise. The integration streamlines the ticketing-to-alerting process, ensuring that your team achieves client service excellence.
May 23, 2019 | By Christopher Gonzalez
Have you heard about OnPage’s new and exciting integration with Amion? Through this collaboration, healthcare organizations can improve clinical communications, resulting in better patient care. It’s a sure way to enhance the patient experience, ensuring that qualified, on-call physicians respond more effectively to urgent clinical matters (i.e., patient needs). So, how exactly does the integration work?
Sep 1, 2018 | By OnPage
Not all IT departments handle critical incidents in the same way. The differences explain a large part of why some teams are successful and others are not. Our latest whitepaper 6 Ways to Improve Incident Management details practical ways for your team to improve its incident management track record.
Feb 8, 2019 | By OnPage
Consolidate IT alerts onto one platform. Access time stamped alerts with relevant information. Manage incident responders and stakeholders through secure messaging, live ticket updates and postmortem reporting. Rock-solid reliability.
Jan 16, 2019 | By OnPage
OnPage complements ServiceNow’s ITSM software with critical alerting to lower risk, improve business agility, and reduce costs.
Dec 7, 2018 | By OnPage
When you absolutely need to be notified, only OnPage has Alert-Until-Read capabilities. The alert is unique, loud and very hard to ignore. And it will keep going for up to eight hours until it's acknowledged. For IT, MSP and healthcare professionals, OnPage'automates incident management, reduces human error and drastically cuts down response times.
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