A Guide to Systematically Identify and Reduce False Positives

A Guide to Systematically Identify and Reduce False Positives

Feb 1, 2022
HEAL Software

False positives waste time, cause alert fatigue, and can be extremely expensive. Any time spent by the ITOps teams on false positives is an avoidable cost affecting the company's top line. False positives lead to alert fatigue. ITOps teams regularly identify it as a cause of overwhelm, so much so that they mentally shut the alerts off. They become desensitized to it and begin to ignore it, consciously or otherwise. Ponemon Institute estimates that these can add up to about $1.3 million a year. In this ebook, we discuss why false positives are such a big concern in ITOps and how you can prevent them.