Operations | Monitoring | ITSM | DevOps | Cloud

July 2023

How Grafana query caching and Amazon Timestream make dashboards faster and more cost-effective

This blog post was co-authored by Igor Shvartser, Senior Technical Product Manager at Amazon Timestream, and Michael Mandrus, Senior Software Engineer at Grafana Labs. Grafana Labs Senior Software Engineers Stephanie Hingtgen and Kevin Minehart also helped with the content.

How to monitor your feature flags with LaunchDarkly and Grafana

Feature management is an emerging set of tools and techniques for developing and testing software based around feature flags. It’s intended to increase productivity and performance, as well as improve software quality. Of course, you’ll also need to keep tabs on all those feature flags, so it only makes sense to pair feature management with observability for a more holistic view of your software development cycles.

Unleashing the Web Guru: How Website Monitoring Boosts Traffic

In the vast, mystical realm of the internet, where websites come to life and cat videos rule the land, there resides a hidden hero – Website Monitoring. Armed with lightning-fast reflexes and a vigilante’s keen eye, this unsung champion is the secret sauce to soaring traffic.

How Does Persistent Queuing Work Inside Cribl Stream?

Preventing data loss for data in motion is a challenge that Cribl Stream Persistent Queues (PQ) can help prevent when the downstream Destination is unreachable. In this blog post, we’ll talk about how to configure and calculate PQ sizing to avoid disruption while the Destination is unreachable for a few minutes or a few hours. The example follows a real-world architecture, in which we have.

Making your Contact Center Better: Three Things to Consider

For many businesses, especially large enterprises, contact centers are a key contributor to revenue and customer satisfaction. While “omni-channel” (voice, chat, email, social) is how many if not most contact centers operate, calls are the still the most critical element of their communications.

Analytics Plus webinar: A guide to consolidating IT operations data into a unified dashboard

Are you still implementing strategies from siloed data? Struggling to pinpoint the root cause of IT downtime? Unable to formulate strategic decisions due to a lack of operational visibility? Organizations run daily operations on a large ecosystem of interwoven IT applications, and often struggle to centralize this disjointed data. These disparate data sources provide partial insights, and derail organizational growth. By consolidating IT data, you can gain complete visibility into IT operations and formulate data-driven strategies.

Sumo Logic Customer Brown Bag - Observability - July 31st, 2023

In this session, Jeff Deininger, Architect Solutions Engineer from Sumo Logic, shows how to perform version control using Sumo Logic API. If you are interested in an engagement to receive additional guidance from Sumo Logic's Professional Services team, please reach out to your Sumo Logic Account Manager and/or Customer Success Manager.

4 Ways SaaS Brands Evolved Their Pricing Strategy Using Cost Intelligence

One powerful way SaaS companies can balance their own costs while still providing plenty of value to their customers is to be strategic about pricing tiers and payment plans. When customers can choose the service levels they want at prices they can afford, and your company is compensated for its associated cloud expenses while achieving a healthy profit, you know you’ve done it right.

How To Reduce Software License Cost through Usage-Based Application Optimization using Nexthink

There has been an exponential increase in the adoption of Enterprise software for digital transformation. Enterprises are looking at Software as the key differentiator to render faster services to their customers. Remote and hybrid working has accelerated this trend, but tracking and managing these software licenses has become difficult. Check out how we reduce the software license cost through usage based application Optimization using Nexthink.