Operations | Monitoring | ITSM | DevOps | Cloud

October 2023

IT Operations Management (ITOM): The Basics

What is ITOM? Information technology operations management (ITOM) is the administration and management of an organization’s hardware, network, applications and technology needs. Generally regarded as the true meaning of “tech support,” it is a service-centric approach to IT infrastructure, IT support operations, IT networking and end user support.

Weighing the Costs and Returns of Colocation

As businesses continue to expand their digital footprints, the demand for efficient and secure data management solutions has never been greater. Colocation, the practice of housing servers and IT infrastructure in third-party data centres, has emerged as an attractive option for enterprises seeking enhanced scalability, reliability, and cost-effectiveness. However, before making a decision on colocation, it is vital to carefully assess the financial aspects associated with this service.

PromCon Recap: Prometheus Ecosystem Updates

In the first part of our 2023 PromCon recap, we spent OpenObservability Talks exploring the Perses open source project. We found heavy users of open source Grafana who found themselves grappling with issues arising from managing a vast number of dashboards, and the need to manage dashboards as code in a GitOps fashion.

PagerDuty Operations Cloud Fall Launch 2023

Across the business landscape, 2023 has been called the “year of efficiency.” Organizations have had to deliver more growth and innovation, but with tighter budgets and headcount than in prior years. CIOs have needed to build strategies to mitigate the risk of operational failure and protect their brand’s customer experience.

How environmental parity accelerates automotive software development

A lot of people, like myself, believe automotive is the most innovative sector today, especially when it comes to software. We are living a critical moment in automotive, where evolution is being pushed onto the market. This rapid software shift is posing challenges that are complicating developers’ progress. Most of these challenges are hardware-related. Gaining access to target development hardware has become an impossible task, the recent global microchip shortage did not help.

What is Shadow IT - And How to Detect it?

One of the biggest causes of concern to IT departments across the globe is shadow IT. Uncontained, it can cause duplication, unnecessary costs, and compliance issues. To manage and mitigate risks, IT managers need to understand what shadow IT is, its risks, and how organizations can proactively address them. In this regard, IT Asset Management solutions incorporate capabilities that help organizations implement protection measures and build a culture of cybersecurity.

Managing Finances: Essential Tips for Freelance Musicians

In an era where the music industry is evolving faster than ever, musicians frequently embrace the freelance route. The allure of creating your schedule, picking gigs, and having artistic freedom is undeniable. Yet, with this freedom comes the responsibility of managing your finances. This task becomes even more intricate when you introduce expenses like buying royalty free lofi into the mix. Here, we delve into some indispensable tips for freelance musicians to ensure they strike the right financial chords.

How to Grow, Nurture, Engage, & Measure by Kim McMahon - Navigate Europe 23

Join Kim McMahon's engaging talk from Navigate Europe 23 as she delves into the dynamic world of open source communities and revenue generation. Learn how to strike the right balance between nurturing tech communities, respecting open source principles, and driving business growth. Kim shares practical examples and valuable insights, making this a must-watch for anyone interested in the intersection of open source and sustainable business strategies.