Operations | Monitoring | ITSM | DevOps | Cloud

February 2024

How to Manage Kubernetes Resources and Costs with Grafana Cloud

To help optimize your Kubernetes resources (and the costs associated with them), Kubernetes Monitoring in Grafana Cloud offers features to manage and monitor Kubernetes resources and, in return, your observability bills. In this video, we'll show you how Kubernetes Monitoring helps you: ☁️ Grafana Cloud is the easiest way to get started with metrics, logs, traces, dashboards, and more. We have a generous forever-free tier and plans for every use case.

How to create a search engine

Search engines are one of those things in life we take for granted. Whenever we’re looking for something, we throw a word or phrase into a search engine and, like magic, it gives us a list of matching results. It might not feel as magical nowadays because it’s something we do every day. But anyone who remembers the days of Alta Vista should understand how well we have it now.

Telco-grade Sylva-compliant Canonical platforms

In December 2023, Canonical joined the Sylva project of Linux Foundation Europe to provide fully open-source and upstream telco platform solutions to the project. Sylva aims to tackle the fragmentation in telco cloud technologies and the vendor lock-in caused by proprietary platform solutions, by defining a common validation software framework for telco core and edge clouds.

Combating IT Alert Fatigue

With the growing complexity of IT systems, managing alerts and notifications without succumbing to the crippling effects of alert fatigue has never been more challenging. Alert Fatigue occurs when the volume of notifications makes it impossible to discern signal from noise, desensitizing the recipient to warnings, some of which end up representing critical issues.

Upgrade to SCOM 2022: Choosing between in-place upgrade and side-by-side installation

Upgrade to SCOM 2022: Choosing between in-place upgrade and side-by-side installation With mainstream support for SCOM 2019 ending on the 9th of April 2024, it is time to start planning for the upgrade to SCOM 2022. However, there are several factors to consider before making an upgrade. One of them is whether you should choose an in-place upgrade or a side-by-side installation. In this blog post, we aim to give you some important aspects to evaluate when making your decision.

Tap Into Fully Integrated Hybrid Cloud Monitoring for Faster Resolution

Late last year we announced ScienceLogic’s Hollywood release, aimed at accelerating AIOps adoption through its human-friendly platform. By integrating generative AI insights with observability and automation, we took a big step forward in simplifying the work of IT teams. A key component of this goal was upgrading SL1’s features, specifically our now fully integrated hybrid cloud monitoring for faster troubleshooting.

Is It Necessary to Monitor Business Calls and Messages?

Imagine a scenario in which you take a call from a customer who tells you that a customer service agent promised them a full refund. This confuses you because the reasons do not meet the criteria for a refund. However, you have no evidence to prove the customer is telling the truth. Now, if only you could check what had been said on the call. Enter call monitoring. The global call center market alone is expected to reach $741.7 billion by 2030.

Improving mobile performance, from slow screens to app start time

Based on our experience working with thousands of mobile developer teams, we developed a mobile monitoring maturity curve here at Sentry. We hypothesized that once teams achieved stability and were no longer firefighting and fixing crashes, they’d shift to streamlining workflows and eventually focus more on optimizing mobile app performance. In a recent workshop, we asked mobile devs where they fell on the curve. The results were surprising.

Introduction to Apache Kafka

Have you heard about Apache Kafka but aren’t quite sure about its functions or applications? This webinar is tailored for you. Apache Kafka is more than just a buzzword in the tech community; it’s a critical tool for data processing and management. Join our expert-led webinar to explore the world of Apache Kafka, a powerful distributed event streaming platform. Learn how Canonical simplifies Kafka operations, offering secure, automated deployments and maintenance across various clouds.

The Top K12 Software and Tools for IT System Administrators in 2024

K-12 school districts may use 40+ different K-12 software and platforms – from communication tools like Zoom to learning management systems (LMS) such as Instructure or Clever. K-12 software is designed to alleviate a strain on typically small IT departments. Thus, some software was even built by ex-K12 system administrators, such as One To One Plus, to help schools deal with their unique challenges.

Negotiating Priorities Around Incident Investigations

There are countless challenges around incident investigations and reports. Aside from sensitive situations revolving around blame and corrections, tricky problems come up when having discussions with multiple stakeholders. The problems I’ll explore in this blog—from the SRE perspective—are about time pressures (when to ship the investigation) and the type of report people expect.