Operations | Monitoring | ITSM | DevOps | Cloud

October 2023

Cybersecurity Awareness Month: A Discussion About Cloud Security And AI

Explore the benefits of moving security to the cloud, how AI will shape security in the future, advice for those joining the field of cybersecurity and infosec, approaching complex problems and more including: Key trends - from cloud native to zero trust security & beyond The role of a CTO and CPO in cloud security Inspiring new talent to get into cybersecurity Foundations for cyber safety Ensuring organizations of all sizes are safe.

Effortless Engineering: Quick Tips for Crafting Prompts

Large Language Models (LLMs) are all the rage in software development, and for good reason: they provide crucial opportunities to positively enhance our software. At Honeycomb, we saw an opportunity in the form of Query Assistant, a feature that can help engineers ask questions of their systems in plain English.

AI Explainer: Glossary of Artificial Intelligence Terms

I speak with customers and partners pretty much every week about artificial intelligence. The knowledge levels can differ quite dramatically — some are quite AI savvy while others find the jargon bewildering. This is quite understandable as AI is a rapidly evolving field with its own set of specialized terminology. This blog post is purely meant to provide a beginner-friendly reference for some essential AI terms to make it easier to navigate conversations and articles on the topic.

Countering Internet Complexity with AI Powered Internet Performance Monitoring

Organizations’ technology strategies are coming in for a major overhaul in 2024 and beyond. The rate of innovation in IT in general and in security in particular is accelerating steadily. Meanwhile, the revolutionary advances in artificial intelligence of the last 18 months are upending technologies across the board -- and requiring a serious rethink for technology professionals and managers. In this on-demand webinar, we explain how enterprise companies can counter Internet complexity with Catchpoint's AI-powered Internet Performance Monitoring.

Elevating Incident Management: Leveraging automation and AI to put reliability on autopilott

If your company operates in a modern digital environment, then there’s a good chance questionable reliability is hurting you competitively. On the other hand, every hour your engineering team spends on operations comes at the expense of developing your product. So, what are you supposed to do?

Artificial Intelligence: Friend or Foe?

From the science fiction fantasies of the mid-20th century to today's reality, AI's journey has been a blend of innovation and apprehension. As we contemplate the future of AI, it’s interesting to look back at the early days of AI, how far it’s come and what we might yet expect. AI has the potential to be of huge benefit but could be disruptive in the wrong hands, particularly in the realm of cybersecurity. A Brief History and Development of AI.

Transforming Observability with Elastic AI Assistant: A Proactive, AI-Driven Approach

Discover how Elastic AI Assistant is transforming the world of observability by offering proactive, AI-powered insights that help SRE teams manage complex systems more efficiently. Say goodbye to manual, reactive processes and hello to a proactive, AI-driven approach with the Elastic AI Assistant for Observability.

The Steps to Creating a Powerful Logo Design

In an era dominated by visual stimuli, a logo serves as the beacon of recognition for any business. It encapsulates a company's essence, ethos, and values in a single, visually appealing mark. With the advent of Artificial Intelligence, designing a logo has become more accessible and efficient than ever before. AI-powered logo makers have revolutionized the process, making it possible for businesses of all sizes to craft memorable, impactful logos. Here, we outline the steps to creating a powerful logo design, with the aid of an AI logo maker.

AI for All: Codica's Vision in Development Services

For many companies, AI has become a core part of their business strategy. But what about small and medium-sized enterprises (SMEs)? As smaller companies grapple with the challenge of competing against larger firms, they require solutions that can empower them to thrive in the digital era. At Codica, we firmly believe that crafting solutions infused with AI is among the most potent strategies for SMEs to gain a competitive edge. AI technology can automate a significant portion of their operations, while simultaneously providing fresh capabilities and valuable insights.

Testing GenAI: How to approach nondeterministic software development

Michael Webster, principal engineer at CircleCI, talks to Rob about testing AI-enabled applications. In this episode, learn how to face the unique challenges posed by the probabilistic and non-deterministic nature of AI output, as well as the importance of subjective evaluation criteria. Webster covers how model graded evals can be used to test AI applications, and the importance of caution in using this approach.

Monitor and optimize your modern, AI-powered applications with Cisco AppDynamics

Learn how Cisco AppDynamics OpenAI API monitoring provides comprehensive insights that enable application owners and operations to optimize cost and monitor performance of OpenAI integrations. The rapid advancement of generative artificial intelligence (GenAI) has reshaped various industries and transformed the way we interact with technology. Companies across diverse sectors have fully embraced the power of GenAI to such an extent that it is now an integral part of the digital experience.

AI will empower app developers-not replace them

Despite the rise of AI, the need for app developers isn’t going away. In fact, a 2023 ServiceNow-sponsored study by Pearson suggests approximately 95,000 new application developer roles will be added globally over the next five years. According to ServiceNow’s special report on the impact of AI on tech skills, based on the research, only about 20% of app developer tasks will be either automated or augmented by 2027.

Use embedded AI to find performance problems

The root cause of a performance transaction can be complex to troubleshoot, but it does not have to be. By using AppDynamics’s built-in machine learning capabilities, we can quickly identify Health Rule violations triggered by transaction response times deviating from their baseline and then combine those with diagnostic capabilities that get us to the specific cause. We are able to drill down into the relevant snapshots to see which method and specific line of code is to blame.

Latest breakthroughs in vector search for Elasticsearch and Lucene: ElasticON AI

Elastic experts Jim Ferenzi and Ben Trent discuss key Elasticsearch and Lucene improvements — including intuitive vector search support, multi-threading, RRF, and hybrid search with filtering and doc-level security. Plus, hear what they are working on next! Additional resources.

AI-Generated Runbooks

AI-generated Runbooks lower the barrier to entry to new automation developers and speeds up the time to create new automation for experienced automation authors. This feature works seamlessly with the user’s preferred scripting language, offering a low-code solution for what used to be a high-code task. Watch how Runbook Automation users can write the task they wish to automate in plain-English and let AI build a template of automation for that particular task.
Sponsored Post

AI for Customer Support and Why You Need It

Providing exceptional customer support has become a key differentiator for businesses. Customers expect quick and personalized solutions to their queries and issues. To meet these expectations, organizations are turning to Artificial Intelligence (AI) for customer support solutions. AI technologies, such as Generative AI, have revolutionized the way companies interact with their customers, streamlining support processes, and delivering superior customer experiences. In this comprehensive guide, we will explore the significance of AI for customer support, its various use cases, how to implement it, the role of Generative AI, and the barriers to overcome for its successful adoption.

GenAI in production: how we built AI into CircleCI

In this episode, you’ll learn how to empower your team to do the most challenging thing when it comes to AI - getting started! Rob is joined by Kira Muehlbauer and Ryan Hamilton, two engineers who worked on building a groundbreaking feature at CircleCI called the AI error summarizer. Discover their insights into the process of building AI products, the challenges they faced, and the valuable lessons they learned along the way.

Grafana Labs' new AI-powered chatbot

Got questions about Grafana? Just ask Grot, Grafana's new AI-powered chatbot (still in beta). Built in partnership with Pal, a company that creates AI assistants for businesses, and inspired by our bulbous dino mascot, Grot the chatbot has been trained with large language models (LLM) on Grafana Labs’ own content. It can help you easily answer just about any question about our Grafana LGTM Stack, our open and composable hosted Grafana Cloud platform, and more — regardless of how narrow or broad the query might be or what language is set in your browser.

The Three Fundamentals of Digital Signage

In the contemporary digital landscape, digital signage has transitioned from a mere advertising tool to an indispensable component of our urban infrastructure. From interactive terminals in metropolitan shopping districts to dynamic billboards and informative panels at international transit hubs, the omnipresence of digital signage is undeniable.

9 VS Code Extensions that Use Artificial Intelligence

Over the last several months, AI has been everywhere in the technology space and far beyond. Since it directly affects the tech ecosystem, however, it’s no surprise that developers have harnessed artificial intelligence to create tools that boost productivity and enhance workflows. Artificial intelligence is essentially a computer’s ability to perform tasks at the same level (and often beyond) as intelligent beings.

Evolution at the Core: LogicMonitor's Transformative AI Empowers the Future

New Integrations Provide Superior Digital Developer and User Experiences Our most recent release of Dexda demonstrates our commitment to harnessing the transformational power of Artificial Intelligence (AI) for hybrid observability. Using a variety of advanced machine learning and AI techniques, Dexda dramatically reduces alert fatigue. Our use of intelligence and automation continues to change the way IT teams work.

Presenting Generative AI Integration in the Apica Ascent Platform

If generative AI is innovative for enterprises in 2023, being cloud-based is ubiquitous. What that means is that the data today is extremely voluminous and complex. Not to mention that all that data needs proactive monitoring and analysis. Thus, data in observability and monitoring can often be complex and challenging to understand due to its sheer volume and diversity.

Demo of Internet Sonar: From Disruption to Instant Detection

Catchpoint's new Internet Sonar shows you global Internet status at a glance in an AI-powered, real-time, interactive dashboard and map. It answers the first question any IT team needs to ask when there's an outage: "Is it me, or is it something else?" Key product features: In this recorded live demo session, leaders from our Product team will walk you through how Internet Sonar works, how you can use it to lower MTTR, and how organizations are using it to save millions.

Virtana Named in Prestigious Industry Research by Gartner

Virtana’s AI-powered platform is at the forefront of IT infrastructure management, offering a comprehensive suite of tools and services that empower IT leaders to make informed decisions on how to forecast demand and streamline operations. The rapid evolution of technology has ushered in an era of complexity and dynamism that IT leaders must navigate effectively.

So We Shipped an AI Product. Did it Work?

Like many companies, earlier this year we saw an opportunity with LLMs and quickly (but thoughtfully) started building a capability. About a month later, we released Query Assistant to all customers as an experimental feature. We then iterated on it, using data from production to inform a multitude of additional enhancements, and ultimately took Query Assistant out of experimentation and turned it into a core product offering.