Operations | Monitoring | ITSM | DevOps | Cloud

December 2023

Looking at the Crystal ball for 2024 - Top Six Predictions!

We think predictions are important as they enable us to get a pulse on the market, understand the market trends and set the vision. I have focussed only on the Operational Intelligence market. At a macro level, AWS CEO Adam Selipsky said it best when he shared at re:Invent that we’ve seen better times, we’ve seen worse times, but we’ve never seen such uncertain times.

Blockchain in Oil and Gas and AI in Oil and Gas: A New Era

The Blockchain in Oil and Gas sector is rapidly evolving beyond its initial cryptocurrency roots, emerging as a pivotal tool for facilitating smart contracts. As a trusted gatekeeper and advocate for transparency, blockchain is playing a crucial role in the growing "trust economy," where the value and vulnerability of a company's assets and reputation are on the rise. The following examples showcase how blockchain technology is being utilized in the oil and gas industry to enhance and secure operations.

The Growing Adoption of LLMs in Production in the Enterprise

Enterprises across industries are experiencing a seismic shift as they gear up to embrace Large Language Models (LLMs). Their extensive adoption has opened a new set of opportunities for professionals and enterprises enabling them to enhance decision-making, undertake a digital transformation, and drive innovation like never before.

HIX Grammar Checker Review: Best Grammar Corrector to Help Perfect Your Writing

Writing is a powerful tool that allows us to express our thoughts, ideas, and emotions. Whether you're crafting a professional email, an academic essay, or a creative story, the quality of your writing is crucial in conveying your message effectively. Grammatical errors can undermine the clarity and impact of your piece, leaving readers confused or unimpressed. Thankfully, there are grammar checkers available today that can assist in perfecting your writing. In this review, we will delve into the intricacies of the HIX Grammar Checker, a leading tool in the world of grammar correction.

Mastering Integration: A Comprehensive Guide on How to Integrate with ChatGPT

ChatGPT, with its advanced natural language processing capabilities, has opened up a new realm of possibilities for enhancing digital services and user experiences. From automating customer service to providing interactive user interfaces, the applications of ChatGPT are vast and varied. Understanding how to integrate with ChatGPT is crucial for businesses and developers looking to leverage this technology effectively.

Tech Horizons: A Practical Guide for Emerging Data Developers

It's no surprise that the world is becoming increasingly driven by data. We rely on it more and more each day to power our decisions, inform policy, and structure our lives. With the rise of emerging technologies such as machine learning, artificial intelligence, big data analytics, blockchain-based systems, and many other toolsets - navigating this brave new world can seem intimidating or even downright impossible for aspiring tech developers.

Ship First, Model Later: A Short Recap of AI.Dev

In a keynote at AI.Dev, Robert Nishihara (CEO, Anyscale) described the shift: A year ago, the people working with ML models were ML experts. Now, they’re developers. A year ago, the process was to experiment with building a model, then put a product on top of it. Now, it’s ship a product, find the market fit, then create customized models. The general-purpose generative AI models available to all of us today (such as ChatGPT) change the way work is done.

AI Explainer: What's Our Vector, Victor?

The reference in the title is from the 1980 film “Airplane.” If you recognized it, I’m sorry to inform you that you’re getting old (like me). Let’s talk about vector databases. A vector database is a type of database that stores and organizes data in the form of vectors, which are mathematical representations of objects or entities in a multidimensional space.

Time Series Data and Real World AI: A Fireside Chat

Recently, InfluxData CEO Evan Kaplan sat down with Developer Advocate Jay Clifford to discuss the role of time series data and AI in industry, how it’s evolving, and specifically, the role of time series data in AI. They also discussed the future of InfluxDB in terms of real-time analytics and its role in the AI landscape.

How to Transform IT Service Management with Generative AI

It’s no secret that AI and automation can help IT teams reduce workloads and accelerate service delivery — in fact, Ivanti research shows that 92% of IT workers find automation necessary to be efficient at their job. However, when it comes to the use of generative AI, IT professionals are not convinced: 56% believe that it will benefit employers more than employees. Some of this scepticism comes from lack of clarity around gen AI plans and applications in the organization.

AI Governance in 2024: An Overview

In a world where artificial intelligence (AI) seems is leaping forward and is growing at a CAGR of almost 40%, questions about governance and ethics with the use of AI are surfacing. As humans continue to develop AI systems, it is crucial to establish proper guidelines to ensure powerful technologies like generative AI and adaptive AI are used in a responsible manner.

The EU AI Act: What you need to know

The European Union’s new legislation is the first of its kind — and has global reach On December 8, 2023, the European Union made a significant step in digital governance by introducing the first set of comprehensive artificial intelligence (AI) regulations. This legislation, poised for a European Parliament vote by early 2024, is first out of the gate in regulating AI.

An introduction to Duet AI in Google Cloud

Join this session to discover how Duet AI in Google Cloud, an AI-powered collaborator, can boost your team’s productivity and expertise in the cloud domain. We’ll explore the powerful features of Duet AI, such as AI-driven code assistance directly in integrated development environments to increase developer productivity, AI-backed operations to help operators better manage cloud infrastructure and application, AI-powered data exploration, and Duet AI in AppSheet that empowers business users to build apps in the cloud. We’ll also share our vision for Duet AI, explore the future roadmap, and demo its key features.

Impressions from Gartner IOCS 2023

Gartner’s IT Infrastructure, Operations & Cloud Strategies Conference (IOCS) is an annual event that attracts ITOps, SRE, and DevOps leaders from around the world. As Gartner explains, IOCS “brings the world’s technology leaders together to hear top trends, find objective answers, and explore topic coverage in addition to best practices. Gain the insights and guidance to create an effective pathway to the future and network with your peers.”

Webinar Recap: Building an AI Anomaly Detection Pipeline with InfluxDB

In this webinar hosted by InfluxDB and HiveMQ, we focus on how you can create value for your business using new tools in the AI and database ecosystem to quickly deploy AI models to perform tasks like anomaly detection. The webinar starts with a high-level overview of how MQTT and time series data can be valuable in an industrial IoT environment.

How AI Can Catalyze Digital Resilience: An Introduction to Splunk's Philosophy

ChatGPT and other LLMs have become so accessible that even our grandmas know about AI. But what’s really happening beyond the hype? Recently, I sat down with IT and security leaders Cory Minton and Kirsty Paine to share the inside scoop on how we’re thinking about AI here at Splunk. Watch the replay of our conversation here.

Episode 1 | Tushar Srivastava on BPM, Process Mining and AI Automation

In this inaugural episode of the Tech Decisions Podcast, the hosts introduce the show and its purpose of making enterprise technology research accessible and insightful. The guest, Tushar Shrivastava, a BPM enthusiast and former Gartner analyst, provides an overview of BPM (Business Process Management) and the technologies it encompasses, including business process automation, process mining, and task mining. The importance of investing in BPM technologies is discussed, along with successful outcomes of BPM implementations.

LLM Monitoring and Observability

Large Language Models (LLMs) are advanced artificial intelligence models designed to comprehend and generate human-like language. With millions or even billions of [parameters, these models, like GPT-3, excel in natural language processing, understanding context, and generating coherent and contextually relevant text across various applications.

The Year of AI: Reflections and Predictions for 2024

Who could have predicted that 2023 would see such a huge leap forward in Artificial Intelligence (AI)? That this was going to be the year industries decided that, this is the decade, we would solve AI. From the earliest research as far back as the 1940s, we’ve all been holding our breath, wondering when AI will live up to the expectations painted by science fiction writers and futurists. With the arrival of ChatGPT from OpenAI, we’ve been catapulted into the next generation.

Transforming Customer Support: An Implementation Guide to Generative AI-Assisted Helpdesks

Customer support is an integral part of any business, and providing top-notch service can make or break your reputation. In today’s fast-paced digital landscape, customers demand quicker and more efficient solutions to their problems. This is where Generative AI-assisted helpdesks come into play, revolutionizing customer support as we know it. In this blog, we’ll explore the importance of transforming customer support and the myriad benefits of implementing Generative AI in this context.

Atlassian welcomes AI to the team | Atlassian

Our mission at Atlassian is to unleash the potential of every team. We believe the future of teamwork will be a partnership between humans and artificial intelligence (AI), wherever work gets done. We’re excited to announce that the first wave of Atlassian Intelligence capabilities are generally available across our cloud platform. These not only empowers teams by boosting individual productivity, they also harness organizational data to make insights immediately accessible, and leverage those insights to simplify data-driven decision-making.

Dave Farley reflects on 25 years of software development & the future of AI

In this episode Rob is joined by Dave Farley, software legend and author of books "Continuous Delivery" and "Modern Software Engineering”. The two tackle the essence of software development culture and the current state of software delivery. They unpack why it’s important to prioritize problem-solving abilities over technical skills when it comes to hiring, emphasizing a healthy culture and the need for continuous learning on the job.

A Look at How the Cloud Has Streamlined Financial Management

In modern business, the role of technology has become increasingly pivotal, revolutionizing the way organizations operate and manage their resources. One of the most transformative technological advancements in recent years has been the widespread adoption of cloud computing. The cloud has not only altered the way businesses store and access data but has also significantly streamlined various aspects of financial management. This article delves into the multifaceted ways in which the cloud has reshaped financial management, making processes more efficient, cost-effective, and flexible.

AI Explainer: ChatGPT Doesn't Actually Understand Any Words

Computers understand numbers. So, how do large language models (LLMs) mimic human speech? Do LLMs like ChatGPT actually understand words? The short answer is no. LLMs process and represent words using numerical embeddings. These numerical representations enable the model to perform computations, make predictions and generate text. However, it's essential to clarify that the model doesn't possess a true understanding of words in the way humans do. Here's a breakdown of the process.

AWS re:Invent 2023 highlights: Observability at Stripe, Capital One, and McDonald's

Last week, I attended the Amazon Web Services (AWS) re:Invent conference in Las Vegas, NV, with 50,000+ others. It was quite a busy week with several keynotes, announcements, and many sessions. While the hot topic at re:Invent was generative AI, I’ll focus my blog post on a few customer sessions I attended around observability: Stripe, Capital One, and McDonald’s. ‍

Technology That Will Enhance Your Business

In this rapidly progressing digital era, businesses must embrace innovative technologies to stay competitive. The right blend of technological tools streamlines operations and opens up new avenues for growth and profitability. To arm you with the knowledge necessary for businesses embracing technology, we have compiled this helpful post about some of the most impactful technological advances that will enhance your business operations.

AI's Impact on Cloud-Native at KubeCon 2023

Cloud-native developers and practitioners gathered from around the world to learn, collaborate, and network at KubeCon/CloudNativeCon North America 2023 between November 6th and 9th at McCormick Place in Chicago, IL—myself included. This wasn’t my first time attending—I’ve been coming to KubeCon since 2016—but it was easily one of the most exciting experiences I’ve had as part of the Cloud Native community.

2024 Predictions: AI Innovation Meets Digital Resilience

Welcome to the era of AI. It’s the technology advancement that motivates and excites me every day as a CTO. Generative AI is already transforming many areas of our lives, from helping us write emails to assisting us with customer service. What waits for us on the immediate horizon? Today, we released our annual predictions series. Splunk’s 2024 Predictions features three editions: Executive, Security and Observability.

Leveraging AI for community moderation: A tale of two assistants

Ask any community member who’s ever donned the moderator tag in a new forum and they’ll agree that handling a multitude of new general questions, technical queries, and troubleshooting scenarios can be challenging at first. However, thanks to the rise of AI-powered chatbots, there are a lot of new opportunities to find innovative ways to tackle these challenges. The Mattermost Peer-to-Peer Forum is a good example of a community consisting primarily of developers.

Insights and Innovations: Gartner IT Symposium/Xpo 2023

Gartner recently held their annual IT Symposium/Xpo in Orlando and Barcelona, respectively. We attended both events, a jam-packed four days of learning, dynamic conversations, and innovative sessions. It was great showcasing our latest capabilities, reconnecting with our clients, and witnessing first-hand the demand for Internet resilience within the broader community.

Discover the Untapped Power of AI in Predicting Correlations Before It's Too Late!

Your device pings, signaling another tech alert. Before you can address it, two more chime in. We all know the feeling. In today’s digital world, it’s easy to feel overwhelmed by the sheer number of notifications we receive. But what if there was a smarter way to handle them?

The future of generative AI in public sector

Recently, I sat down with Adelaide O’Brien, research vice president at IDC Government Insights, to discuss the current and future state of generative AI in the public sector worldwide. The full conversation is available to view on demand, but I also wanted to highlight some of the takeaways from the discussion.