Operations | Monitoring | ITSM | DevOps | Cloud

February 2024

How to Simplify ITSM Integrations with iPaaS

Integration is a crucial aspect of modern IT service management. By linking their ITSM platform with external applications, businesses can simplify their IT operations, enhance efficiency and flexibility, and provide better customer service. Real-time integration allows businesses to quickly adapt to changing circumstances and ensure that IT services align with business requirements. However, ITSM integration can be complex and difficult.

Ivanti Discover & Manage - Gain control over your IT investments #shorts

No matter what you’re trying to achieve – from getting IT costs in line to minimizing vulnerabilities to improving service delivery – knowing what you have will always be step one. See why accurate and actionable asset insights are the foundation for just about everything. Asset visibility makes it all possible. Manage – Secure – Service – Save Your roadmap to actionable asset data. A step-by-step guide to building out a big-picture view of your IT estate and turning it into valuable insights.

Hardware asset management: The power of MSPs and IT managers

Hardware Asset Management (HAM) is a serious consideration for fast-growing enterprises that are constantly scaling and evolving. HAM ensures that hardware resources remain aligned with the organization’s evolving needs and budget constraints. It prevents the accumulation of redundant or obsolete hardware, thereby optimizing resource allocation.

How ITSM Automation Improves DEX at Scale

As your organization grows, manual processes that were once convenient become increasingly inconvenient. They’re now cumbersome, slow, plainly inefficient and hinder opportunities for innovation. This is worsened by the rapid onset of digital transformation. Some organizations report that this transformation was accelerated by three to five years since 2020 by the pandemic.

From Rage to Sage: Practical Steps to Achieving Windows Patching Zen

Force-close your Windows update-induced frustrations and boot up a fresh new era of patch management enlightenment. In this webinar, you’ll learn how to master: Bring your most confounding questions and frustrations and join us for a wisdom-packed session that's sure to help you bring peace to your environment.

A Complete Guide to Inventory Management Software

In the fast-paced world of business, effective inventory management is crucial for optimizing operations and maximizing profitability. At the heart of this process lies Inventory Management Software, a powerful tool designed to streamline and control the entire lifecycle of a company's inventory. Inventory management, in essence, refers to the systematic approach of overseeing and controlling the ordering, storage, and use of materials, goods, and products.

The importance of accurate inventory valuation

When it comes to insuring their activities, companies need to consider a number of aspects to ensure adequate protection against potential risks. One of the most important is an accurate assessment of inventory value. Indeed, knowing the value of your inventory is essential if you’re looking to protect yourself against potential losses.
Sponsored Post

AlmaAI - Comprehensive Analysis and Recommendations

AlmaAI®, the family name for the AI features within the Almaden Collective IQ® Business Edition, represents a sophisticated approach to problem analysis and resolution. Driven by cutting-edge technology, such as generative AI, AlmaAI harnesses the power of computer intelligence to detect issue patterns and suggest recommendations for correction. It also helps organize IT priorities to address reported and unreported problems, as well as anticipate needs.

IT, End Users, and AI Navigating the New Love Hate Triangle of Support

AI is unquestionably the trendy new heartthrob in town, but as more business leaders get swept up in googly-AI-ed fantasies, is it putting real-life employee relationships at risk? Join us for a Valentine's Day webinar where we'll tackle the hottest questions in IT.

TeamLogic IT Future-Proofs its Business by Managing 100,000+ Endpoints with NinjaOne

TeamLogic IT helps companies minimize downtime, improve productivity and secure their IT infrastructure. In a strategic decision to scale and future-proof its enterprise for years to come, TeamLogic IT selects NinjaOne to remotely monitor and manage 100,000+ endpoints across the country.

How to Handle Software Renewals - And Save Money in The Process

Keeping track of software renewals is a must-do for any business that is dedicated to IT Service Management (ITAM) or IT support in general. It's all about making sure you keep using your software licenses legally after they expire. But it's not always a walk in the park; Software License Management can be overwhelming and time-consuming, particularly as most organizations are juggling with many installations, each with their own dates, terms, and conditions.

How DEX Benefits IT & Security Operations: 5 Top Use Cases

I was recently explaining the importance of digital employee experience (DEX) management to a consultant who is a self-described "digital nomad" and works from wherever he pleases. The connection to DEX may not have entirely been clear, until I explained that his ability to easily do his work remotely using online tools exemplifies what good DEX is all about in the era of Everywhere Work.

Team Update: Recent Software Updates and Vulnerabilities

Todd shares important updates with the team, covering a range of topics. These include the Chrome update, vulnerabilities found in Windows 11 and Windows 10, known issues and errors, SharePoint server update, updates on click-to-run apps, dotnet framework updates, and monthly roll-ups for T net. The holiday season has resulted in limited releases.#ChromeUpdate, #WindowsVulnerabilities, #SharePointServer, #DotnetFramework, #HolidaySeason.

Why Does Your Business Need to Track IT Assets?

Technology is essential for fostering productivity, creativity, and efficiency in today's dynamic corporate environment. As businesses continue to rely heavily on IT infrastructure, the need to manage and track IT assets becomes increasingly crucial. In this blog, we will delve into why your business should prioritize monitoring IT assets and how it can contribute to your organization's overall success and sustainability. IT Support Charlotte experts help businesses to tack their IT assets efficiently.

How Better DEX Benefits People + Performance: 3 Key Use Cases

Adopting a digital employee experience (DEX) solution delivers benefits for everyone in an organization, from the C-suite on down. A DEX solution provides contextual insights and intelligent automation capabilities that allow an IT team to proactively detect and resolve security vulnerabilities and other IT issues. This improves IT operations and an organization's cybersecurity and compliance posture.

Optimizing the Retail Returns Process

January often means the longest lines in the retail store are for returns. And, maybe ironically, those returns are regularly processed at the Customer Service desk. That right there — that’s an annual challenge. Consumers entering a store to make a return or exchange are already feeling inconvenienced. They bought or received an item they can’t use, and they’re at the store to resolve that problem.

Unlock the power of the Cloud with App Distribution in Ivanti Neurons for UEM (updated video 02/...

Ivanti Neurons simplifies application deployment from the cloud in UEM, offering technical support, compliance tracking, and an intuitive interface. It allows users to create and manage app packages, configure stages, and execute operations. On-demand installation reduces manual efforts, while software compliance tracking ensures successful installations. Ivanti neurons leverage cloud technologies to provide efficient and up-to-date software.

Facility management best practices: Everything you need to know

The task of facility management is of utmost importance as it guarantees the effective and efficient functioning of a building or facility around the clock. The facility manager shoulders significant responsibilities as their job requires them to not only ensure smooth operations and manage budgets proficiently, but also to cultivate a work environment that promotes both operational excellence and inclusivity.

Construction asset management: Effectively track your assets!

In the construction industry, cranes and lifting equipment are essential assets that enable workers to lift and transport heavy loads, install structures, and perform other critical tasks. However, the management of these assets can be complex, particularly on large construction sites with multiple cranes and work areas. So why is efficient management of these construction assets important?

Executive Summary Podcast Ep. 4 #goivanti

See all Ivanti’s original research at ivanti.com/research. Ivanti's recent research showed that IT workers are significantly more likely than other office workers to be anxious about the impact of AI on their jobs. IT workers are eight times more likely to say that the main beneficiaries of AI are employers rather than employees! Yet, IT workers also report record levels of burnout, which AI and automation have the potential to alleviate.​

Creating and Editing Custom Patches #ivanti #patch

This instructional video provides information on how to use the Custom Patch editor within Security Controls, and how to create and edit custom patches for initial installation and updates. The information contained within this video is not a 'best practice' and is intended for educational purposes, not for architecture or design. Viewers of this video should always test their custom patches in a safe, development environment to ensure that their intended actions are being performed by the patches to prevent any unwanted behaviour from affecting live or production services.

The importance of corporate clothing inventory management

The use of corporate clothing is a common practice among companies that want to create a consistent brand image. However, managing corporate clothing inventory can be a challenging task for businesses of any size. Between ordering new ones, paying attention to overstocking and understocking, clothing upkeep, and many other tasks, this becomes time-consuming and can actually decrease the productivity of the employees who can meanwhile concentrate on other more important operations.

Almaden Again Raises the Bar for Digital Experience Management with Collective IQ®

Almaden, Inc. proudly introduces a transformative upgrade to its flagship product, Collective IQ®. Harnessing the power of Generative AI, these enhancements are designed to significantly elevate Helpdesk effectiveness and efficiency to enable maximum employee productivity and satisfaction using their digital devices and services.

SOP Example: How to Build an Asset Management SOP

Standard Operating Procedures (SOPs) are a great way to standardize your workflow process and make the end-user experience more cohesive. Here, we decided to provide you with an SOP example for ITAM so that you can streamline your ITAM strategy and monitor your IT assets throughout their lifecycle. An IT Asset Management SOP helps you: See how to create standard operating procedures for your ITAM processes in this video!

Why you should use fixed asset inventory and management software?

As businesses rely on equipment and assets to operate effectively, it is critical to ensure that they are maintained and replaced as needed. The key to successful asset management is the ability to predict future needs before they arise. This is where reports and data analysis come into play.

Software license management: 5 best practices

Software license management has become a major issue for companies. Whether it’s for finance, human resources, sales, production, communication, or any other department, the software is used in every department. However, with the proliferation of license types, it is increasingly difficult to manage them efficiently. Here are 5 best practices to improve software license management.

Demystifying CMMS Software: Your Comprehensive Guide

‍ CMMS, an acronym for Computerized Maintenance Management System software, is a pivotal tool used by organizations to streamline their maintenance operations. This innovative technology is more than just maintenance software; it represents a comprehensive solution designed to manage, analyze, and optimize the maintenance activities within an organization.

Why enterprises need MSPs equipped with advanced asset management expertise

In modern IT ecosystems, Managed Service Providers (MSPs) ensure the smooth operation of organizations’ technology infrastructure. Among their responsibilities, asset management is a key component. MSPs leverage advanced technology to automate tasks such as inventory tracking, software updates, and license management. This automation reduces manual workload and enables MSPs to allocate resources while dealing with asset management.

Reducing Data Breach Incidents Recap

The conversation highlights four key takeaways, with a focus on risk-based prioritization and faster remediation. It emphasizes the limitations of traditional models like vendor severity CVSS and the need for better metrics to reduce data breach incidents. The importance of speed in resolving vulnerabilities is also discussed, along with the need to improve time to patch and automate resolution processes.