Operations | Monitoring | ITSM | DevOps | Cloud

June 2021

How to Connect With Other Community Members on THWACK

At some point, all IT professionals need a little help, and a great way to get that help is to ask other IT pros. A great place to ask for some help is the THWACK community. SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 150,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.

User Identity Awareness with LoadMaster ESP and Flowmon

In one of the previous blog posts from the load balancing education series, we discussed the Edge Security Pack functionality to provide an additional layer of security in front of an application workload to ensure that only properly authenticated users can interact with the application. In this role, the LoadMaster acts as a gateway for the application and handles user authentication through a third-party identity provider such as Microsoft Active Directory.

Flexmls® Drops Imperva for HAProxy Enterprise's Bot Management Capabilities

FBS is the leading innovator of Multiple Listing Service (MLS) technology and one of the most recognized and respected real estate industry software brands. Fargo, ND-based and 100% employee-owned, FBS is dedicated to providing powerful and innovative products with responsive, personal service.

How to Measure Network Performance: 9 Network Metrics

In this article we’re running you through what is Network Performance, how to measure network performance, what network metrics we should collect to measure network performance, what is the impact of poor network quality on the most commonly used applications, and what tools you should use to monitor network performance.

Observability vs. Monitoring: What's the Difference?

People often conflate monitoring and observability, and I can’t blame them. Marketers often use the terms interchangeably. However, monitoring and observability are two fundamentally different but related things. Understanding the differences between the two both technically and intuitively can help you become a better network troubleshooter, architect, and manager. After all, like many buzzwords before it, observability is an important concept if you can get past the fluff.

Superfast Troubleshooting of Network User Performance Issues

In our first edition of our Work From Anywhere series, we look at the value of troubleshooting end-user hardware and application issues. Exploring the granular detail that the solution provides, we look at how understanding information around the end-users hardware can help reduce mean-time-to-resolution and increasing productivity of service/support desk teams. #TeneoGrp #WorkfromAnywhere

Don't Let Network Issues Hurt the Employee Experience

We’ve all been there: the Zoom call that drops out in the middle of a crucial discussion; the browser application that won’t load when you badly need to access it. Network problems have been around since the dawn of the Internet, and they always will be. But during this recent period of remote working, connectivity issues have become a much bigger threat to workspace productivity and employee experience.

Understanding Network Speed And Latency

Businesses are demanding more from their networks than ever before. Be it moving more of your data and applications to the cloud or supporting the needs of an increasingly remote workforce, network performance is becoming more critical for the day-to-day running of a business. In this blog we look at the role that speed, bandwidth and latency can play in overall network performance, while exploring some of the ways IT managers can deliver a more reliable and consistent network experience...

AWS Transit Gateways-Visualizing Cloud Routing with Kentik | Kentik Tech Talks, Episode 10

Kentik Cloud expert Dan Rohan talks AWS Transit Gateways in this brief Tech Talk video: How do you visualize cloud routing in AWS and why does it have to be so hard? Learn how to show traffic through an AWS Transit Gateway and trace the path that traffic is going to take, using Kentik Cloud. Dan shows how the Kentik Map feature lets you quickly look inside your AWS networking environment and easily see how your AWS Transit Gateways are connected and what they're talking to.

DX NetOps 21.2 Innovates with Scale, Speed, and Simplicity

DX NetOps 21.2 network monitoring software continues to innovate and improve the scale, speed, and simplicity of network operations with a focused set of high-value features and capabilities. Exciting new enhancements include increased monitoring scale, telemetry support, expanded SDN and cloud technology coverage, and usability and security updates. SCALE. Networks today handle a lot of data. That's why we are proud to support the largest deployments of networking technologies around the world.

Fine-tune network uptime monitoring with OpManager

Uptime monitoring has a direct impact on your organization’s ability to support end-users and deliver services. Not maintaining adequate uptime can interfere with business productivity and impact end-user satisfaction, eventually resulting in financial losses. Establishing uptime can be a challenging task since there are numerous factors that can act against it.

Failover Internet - What Your Business Needs To Know

With more of us online now than ever before, businesses across the world have become increasingly reliant on the internet. Essential IT infrastructures including emails, file-sharing platforms, POS systems, VoIP phones, and our new favorite collaboration tools Zoom and Teams all require an internet connection to use. Read on to understand how failover internet works, its benefits, what options are available, and why it should play a key role in your continuity planning.

DX NetOps 21.2 Innovates with Scale, Speed and Simplicity

Broadcom's DX NetOps 21.2 network monitoring software continues to innovate and improve the scale, speed and simplicity of network operations with a focused set of high-value features and capabilities. Exciting new enhancements include increased monitoring scale, telemetry support, expanded SDN and cloud technology coverage and usability and security updates.

Capgemini Requirements for NOC Transformation

Learn about the requirements Capgemini needed for transforming its Network Operations Center. Interwoven across all tools and processes, the visability to see all assets on the network in their current state, and provide enrichment, automation, and auto ticketing was paramount to the success of the journey to AIOps.

Unify Visibility Across Your Monitoring Tools with DX Operational Intelligence

For today’s businesses, there’s a premium on delivering innovative user experiences. As a result, stakes continue to grow for the teams in charge of supporting new digital experiences. To successfully implement modern delivery chains, IT operations need to establish comprehensive coverage that delivers unified visibility of the entire enterprise ecosystem. They need observability that spans from mobile applications to networks and mainframes.

The role of endpoints in the security of your network

Endpoint security is a hot topic of discussion, especially now with so many businesses shifting to remote work. First, let’s define what endpoints are. Endpoints are end-user devices like desktops, laptops, and mobile devices. They serve as points of access to an enterprise network and create points of entry that function as gateways for malicious actors. Since end-user workstations make up a huge portion of endpoints, we’ll be focusing on their security.

Auvik Presents: Rollup & Retrospective Q2 2021

We’re highlighting value in use cases for network monitoring and management! Auvik has rolled out changes you’ll want to know about. Join Patrick Albert, VP Product Management, and Julie Forsythe, VP Engineering, for a retrospective of the past few months of development and to learn about a few works-in-progress in this informational webinar.

Turning Cross-Stack Correlation Into Better Collaboration | THWACK Livecast Series Session #3

During this THWACK® Livecast series, we'll highlight SolarWinds network management tools designed to help IT professionals navigate increasing complexity with easy-to-use unified solutions. Attendees will learn how to leverage SolarWinds tools to communicate clearly and concisely to management, end users, or even ISPs.

Transforming Network Monitoring For The "Everything-As-A-Service" Era

Modern applications enable enterprises to scale faster with better efficiency and resilience. The main advantage of a multi-cloud/hybrid cloud infrastructure is in its highly distributed architecture that offers proximity – bringing end users closer to the service provider.

Basic DHCP concepts

Let’s step back and take a very basic look at DHCP. In fact, let’s look at the analogy of assigning a street address to your house. Usually, this is done by the local 911 dispatch office, or some other central authority. They typically use either a survey map or a latitude, longitude pair to locate you, before they assign your house numbers from a pool of available addresses, compatible with other addresses in the area.

How to Troubleshoot Network Issues | Obkio

It’s not about if there will be network problems, but rather when they will happen and how to solve them. What is Network Troubleshooting? Network troubleshooting refers to the combined measures and processes used to identify, locate, and resolve network problems located anywhere along a network. How do you troubleshoot network problems? Check your hardware Believe it or not, many network problems may be caused by faulty hardware, bad physical connections, or incorrect configurations.

Using Grafana to measure the health of your NGINX instances with NGINX Instance Manager

Grafana is an extremely powerful application and infrastructure observability and health platform. The ability to quickly generate operational insights from an amalgamation of sources is compelling. Grafana also benefits from the ability to natively query a Prometheus endpoint to display time-based metrics for display in a dashboard. We’ve built the NGINX Instance Manager tool to measure the health of your NGINX instances with the help of Grafana.

Ribbon IP and Optical Solutions for Research and Education Networks RENs

National and regional research and education networks are strategic assets that bolster economic competitiveness and are also a showcase of high tech excellence. Ribbon has a record of accomplishment worldwide implementing RENs, from national to regional RENs, as well as smaller university networks. Ribbon’s REN solution encompasses a flexible high bandwidth optical backbone, IP connectivity, management and automation, as well as value-added communications services.

What is Network Visualization?

Network visualization is the practice of creating and displaying graphical representations of network devices, network metrics, and data flows. In plain speak, it’s the visual side of network monitoring and analysis. There’s a variety of different subcategories of network visualization, including network maps, graphs, charts, and matrices. In the world of IT networks, network management software will usually have some type of network visualization features built-in.

Top 5 causes of network packet loss and how to resolve them with OpManager

Network packets contain pieces of information that are sent and received enabling communication. When these network packets fail to reach their destination, it results in network packet loss. Network packet loss causes heavy latency and disruption, so, when a network suffers packet loss, it can lead to undesirable circumstances, and organizations might even end up losing business.

Run the HAProxy Kubernetes Ingress Controller Outside of Your Kubernetes Cluster

Run your HAProxy Kubernetes Ingress Controller in External mode to reduce network hops and latency. Traditionally, you would run the HAProxy Kubernetes Ingress Controller as a pod inside your Kubernetes cluster. As a pod, it has access to other pods because they share the same pod-level network. That allows it to route and load balance traffic to applications running inside pods, but the challenge is how to connect traffic from outside the cluster to the ingress controller in the first place.

7 key processes for running a top performing NOC

Much of the fuel for today’s business organizations is comprised of cloud computing and digital and SaaS applications. So, if something goes wrong with them, there will be a grave impact on productivity, customer satisfaction and even loyalty, as well as on the costs required for resolving the incident, remediating damage, and getting back to business.

Monitor your cloud architecture and app dependencies with Datadog NPM

Migrating your on-prem infrastructure to the cloud offers a host of benefits, including scalability, mobility, security, and cost reduction. When it comes to cloud network monitoring, tracking the availability and performance of the cloud services your applications rely on becomes even more important. However, moving from self-managed infrastructure to third party–managed services introduces a number of challenges.

The Rise of Unified Communications And Collaboration Tools In The Covid-19 Era

As we are now well than a year into the COVID-19 pandemic, businesses are continuing to adapt to ever-changing realities. Initially, adapting involved shuttering offices and canceling work-related travel and events. Today, however, COVID-induced changes are a bit more nuanced. In fact, large enterprises with advanced technology and work from home policies may notice little difference when comparing pre-pandemic operations to today’s.

2021 Building an SDWAN Requirements Document and Vendor Selection

This video discusses defining key requirements (business, technical, operational, and security) in order to decide whether SD-WAN can deliver benefits to your organization. SD-WAN vendor consolidation and classification are also discussed. The requirements document should be fundamental to your SD-WAN vendor selection process. #TeneoGrp

Use Microsoft Teams as Your Phone System: How to Get Started

Join Dr. E. Brent Kelly, Principal analyst at KelCor & Greg Zweig, Director of Solutions marketing for Ribbon as they discuss the critical thinking required to plan a successful transition to Teams Phone System. Brent regularly provides strategy and counsel to CIOs, CTOs, and technology buyers. More importantly, Dr. Kelly is not afraid to get his hands dirty, having deployed Teams Phone Systems himself; he’ll speak from firsthand experience!

3 Ways to Use Auvik APIs for External Reporting

Every IT team has its own strategies, goals and objectives to help move themselves and their company forward as a whole. As part of this, management relies on the metrics and data reports from their networking department to help signal if the effort is making progress towards those goals and objectives. The data for which lives within the tools and systems used by techs every day.

Ribbon IP and Optical Solutions for Research and Education Networks (RENs)

National and regional research and education networks are strategic assets that bolster economic competitiveness and are also a showcase of high tech excellence. Ribbon has a record of accomplishment worldwide implementing RENs, from national to regional RENs, as well as smaller university networks. Ribbon’s REN solution encompasses a flexible high bandwidth optical backbone, IP connectivity, management and automation, as well as value-added communications services.

Publishing & Securing Legacy Applications

In the previous blog post, we discussed load balancing essentials and methods of traffic distribution among the real servers. When you publish an application with Kemp LoadMaster you can add lots of extra capabilities on top of the basic load balancing. In this post we’re going to look at ways of securely publishing legacy applications using the LoadMaster Edge Security Pack (ESP) and SSL Acceleration features.

How to Measure Network Performance: 5 Network Metrics

As more companies continue to rely on SaaS and cloud applications to run their businesses, it becomes important for them to ensure their network infrastructures can withstand the demand, and that they’re able to offer their services quickly and reliably. Continuous network monitoring can help you ensure that your network is always performing at its highest level. So, we’re running you through exactly how to measure network performance, and what network metrics you should be looking at.

Resolve network security issues efficiently with the Firewall Analyzer-ServiceDesk Plus integration

ManageEngine Firewall Analyzer reviews firewall logs to capture network security threats. It generates alerts upon detecting security threats and attacks, and notifies you, the security administrator, in real time. You can configure alerts to be sent via email, SMS, and more. With these real-time notifications, you can troubleshoot to take instant remedial action. You can also make changes to your firewall policies and configurations to prevent recurring security incidents.

SMTP Ports (25, 587, 465, or 2525) - What is SMTP Port? How to Choose the Best and Right SMTP Port?

It can be difficult to choose an SMTP port. When we set up the Simple Mail Transfer Protocol SMTP Server, the first question that comes to mind is this. Which port is the best for SMTP connections? There are a variety of ports to choose from, but which one should you use? Allow me to take you on a journey through the history of each port. It will give you a good understanding of all of the ports, and then we'll talk about which one is optimal for SMTP connections.

Investigating Network Anomalies - A sample workflow

Network anomalies vary in nature. While some of them are easy to understand at first sight, there are anomalies that require investigation before a resolution can be made. The MITRE ATT&CK framework introduced in Kemp Flowmon ADS 11.3 streamlines the analysis process and gives security analyst additional insight by leveraging knowledge of adversaries' techniques explaining network anomalies via the ATT&CK framework point of view.

Increase Efficiency with an IT Command Center: N-able Passportal and Auvik

In this webinar, co-hosted by Max Eidsvik of N-able Passportal and Patrick Albert of Auvik, you will learn steps you can take to create an IT command center that will make you more efficient and more proactive. Our hosts discuss best practices including documenting all processes, recording device support information, keeping a full inventory, standardizing client information, linking complimentary documents, and more!

How to Troubleshoot Network Issues-Guide and Recommended Tools

You’re going to run into network issues during normal operations—in part because so many kinds of errors can cause noticeable problems in your network. Identifying the root cause of each issue is critical and to do so successfully, you want to make sure you have the right network troubleshooting solutions in your arsenal before wading in. This helps ensure you have a clear understanding of the scope of the problem before you attempt any network troubleshooting steps.

What is Network Optimization? 8 Reliable Techniques

Network optimization is a set of tools and techniques used to improve network performance and reliability. As such, it’s not a “one and done” operation but an ongoing process. Business requirements dictate a certain level of performance, but time and budget often limit what you can and can’t tweak. So, you optimize within those constraints.