Operations | Monitoring | ITSM | DevOps | Cloud

April 2022

Ask Miss O11y: When should you delete instrumentation?

When do you delete instrumentation? You delete instrumentation when you delete code. Other than that, if you’re doing things right: almost never. One of the best things about honeycomb is that it completely transforms the incentives around preserving instrumentation. With metrics-based tools, the most valuable metrics are always custom metrics. You need to define a custom metric for literally any question you might ever want to ask about the app and its utilization or performance.

The AIOps Journey by NN Bank: Driving Business Performance With Observability in Financial Services

Too often IT sees the impact of issues on infrastructure and eventually determines the causes, but has a hard time figuring out the relationship between them. Most enterprise organizations have some form of monitoring in place but are drowning in data from the systems in use and not getting the visibility they need to understand what is going on.

Observability for New Teams: Part 1

Any significant shift in an organization’s software engineering culture has the potential to feel tectonic, and observability (o11y for short)—or more specifically, Observability Driven Development—is no different. Leaning into observability, which calls for tool-enhanced investigation, hypothesis testing, and data richness can be cumbersome even for the most veteran of teams.

Ask Miss O11y: Baggage in OTel

Miss O11y is delighted to welcome our newest band member: Martin Thwaites! Martin has been a member of the Honeycomb user community practically since its inception. He is a UK-based consultant who specializes in helping teams scale up and tackle challenging business problems, and a long-time contributor to the Azure and.NET communities. We think he looks ✨amazing✨ in a tiara.

SolarWinds launches comprehensive Observability, empowering customers to accelerate digital transformation

Integrated solution enables IT agility, productivity, and actionable intelligence for organisations of all sizes and industries, wherever they are on their modernisation and cloud migration journeys.

Monitoring vs. Observability: What's The Role of Each For DevOps?

DevOps: Development and Operations joined together in perfect harmony, one feeding the other and vice-versa. That's the dream. But it's easy for the link between the two to be broken. 'Dev' stops talking to 'Ops,' or Ops falls out with Dev, often because of a lack of understanding of each other's goals. That's where Monitoring and Observability come in. They're like the mediators whose job is to make sure the two main players in DevOps keep that metaphorical dialogue open.

New StackPod Episode: OpenTelemetry - the Future of Observability?

OpenTelemetry has been getting a lot of attention in the observability field. Moreover, in StackState’s latest release, we added support for OpenTelemetry traces. Melcom van Eeden, software developer at StackState, was one of our developer champions who made this possible. In addition to joining us on this episode of StackPod, he wrote a blog post on how to leverage OpenTelemetry with StackState and he recorded a tutorial video about the topic.

Why SolarWinds Is Evolving From Monitoring to Observability

At SolarWinds, our purpose is to enrich the lives of the people we serve. In a world where complexity is expanding, our commitment to offer simple yet powerful IT solutions has served us well throughout our more than 20-year history. Today’s pace of digital transformation means businesses are actively building new applications and leveraging multi-cloud deployments, while reworking their existing ones, to achieve operational excellence.

Simplify Your Digital Transformation With Hybrid Cloud Observability

Today marks a significant milestone for SolarWinds, as we’ve formally announced our organizational direction to evolve from our leadership position in monitoring to become a leader in observability. Today is also significant because it marks the official release of our Hybrid Cloud Observability, and I’m excited to share more details on what we believe expands the scope of observability for the market.

Why UX Designers Don't Feel Valued-and Why This Is a Problem for Your Business

It’s time we had a real conversation about why UX designers everywhere are still unhappy, why that elusive “seat at the table” feels so impossibly out of reach to so many (even at companies that embrace design), and how this impacts your business Design is facing down an epidemic of designers who feel burned out, taken for granted, marginalized, and disrespected. Yes, there is something different about our experience compared to other disciplines.

Leveraging Elastic to improving data management and observability in the cloud

Two recent studies conducted by Nucleus Research, focused on how a global telecommunications provider, and multi-line insurance company realized quantified business value through Elastic. The companies that were studied saw great levels of satisfaction from deploying Elastic Cloud. Through their adoption they were able to increase the maturity of their tech stack and circumvent prior limitations in scalability.

SolarWinds Hybrid Cloud Observability - The Next Evolution in Monitoring

In this video, we introduce SolarWinds Hybrid Cloud Observability and detail how our new platform can help organizations of all sizes and industries optimize performance, help ensure availability, and reduce remediation time across on-premises and multi-cloud environments by increasing visibility, intelligence, and productivity.

Introducing SolarWinds Hybrid Cloud Observability

The rise of digital transformation has accelerated opportunities and increased challenges for organizations managing complex, diverse, and distributed environments. SolarWinds Hybrid Cloud Observability is designed to take complex IT deployments and make them easy to manage with proactive end-to-end observability.

Service level objectives: How SLOs have changed the business of observability

Forget the latest tech gadgets and the newest products. One of the most talked about trends in observability right now? “SLOs have really become a buzzword, and everyone wants them,” said Grafana Labs principal software engineer Björn “Beorn” Rabenstein on a recent episode of “Grafana’s Big Tent,” our new podcast about people, community, tech, and tools around observability.

Spring Transaction Debugging in Production with Lightrun

Spring makes building a reliable application much easier thanks to its declarative transaction management. It also supports programmatic transaction management, but that’s not as common. In this article, I want to focus on the declarative transaction management angle, since it seems much harder to debug compared to the programmatic approach. This is partially true. We can’t put a breakpoint on a transactional annotation. But I’m getting ahead of myself.

Ask Miss O11y: Logs vs. Traces

Ah, good question! TL;DR: Trace instead of log. Traces show connection, performance, concurrency, and causality. Logs are the original observability, right? Back in the day, I did all my debugging with `printf.` Sometimes I still write `console.log(“JESS WAS HERE”)` to see that my code ran. That’s instrumentation, technically. What if I emitted a “JESS WAS HERE” span instead? What’s so great about a span in a trace? Yeah, and so do logs in any decent framework.

Application Performance Monitoring vs Application Performance Observability

You’ve likely heard the term Observability lately. There’s a fundamental change taking place in the Monitoring space, and Observability is behind it. Observability itself is a broad topic, so in this post we’ll talk about what it means to move from Application Performance Monitoring to Application Performance Observability.

What Does Observability Mean For You?

The late 1990s were a crazy time in the technology industry. Apple converted a blueberry into a computer, Google still had a “new search engine” smell, and while Y2K loomed over our heads Napster was showing everyone how bad Metallica’s music sounded. Meanwhile, in a garage in Tulsa, Oklahoma, brothers Donald and David Yonce launched a network monitoring software company and named it SolarWinds.

Log Observer Connect: Leverage the power of Splunk Enterprise data in Splunk Observability Cloud

With Splunk Log Observer Connect it’s easier than ever to correlate all of your metric, trace and log data to deliver better customer experiences! Available now for existing Splunk Enterprise and Splunk Observability Customers. Log Observer Connect lets observability users explore the data they’re already sending to their existing Splunk instances with Splunk Log Observer’s intuitive no-code interface integrated in Splunk Observability, for faster troubleshooting, root-cause analysis and better cross-team collaboration.

OnCallogy Sessions

Being on call is challenging. It’s signing up to be operating complex services in a totally interruptible manner, at all hours of the day or night, with limited context. It’s therefore critical to have proper on-call on-boarding procedures, offer continuous training sessions, and continuously improve documentation. We also need to make sure people feel safe by providing ways to reduce their stress, and make room for questions to surface all sorts of uncertainties around our operations.

Distributed Observability: A Look into ESG Research

What are your colleagues' top concerns as they navigate between monitoring and observability? How are they planning for a cloud migration and moving away from a siloed approach? This brief video brings together industry experts from ESG to discuss results from their recent cloud observability survey, and gives a sneak preview into how Space Ape Games benefited from VMware Tanzu Observability by Wavefront.

New Honeycomb Whitepaper on Frontend Observability

Big news: I can finally stop pointing anyone who asks about Honeycomb’s story for frontend observability to Emily’s blog post from 2017 on “Instrumenting Page Loads with Honeycomb.” (It was a great post, don’t get me wrong, but I don’t think any of us knew it would bear such weight for so long.) I am ecstatic to announce that we have released a new whitepaper called “Getting Started With Honeycomb Client-Side Instrumentation for Browser Applications,” wri

The Fellowship of the Stream: Unlock Radical Levels of Choice & Control with Observability Data

Cribl Stream is a vendor-agnostic observability pipeline that gives you the flexibility to collect, reduce, enrich, normalize, and route data from any source to any destination within your existing data infrastructure. You’ll finally achieve full control of your data, empowering you to choose how to treat your data to best support your business goals..

Top 5 Takeaways From GDC 2022

The Game Developers Conference (GDC) is a yearly event that brings together leading brands in the gaming industry to talk about trends in development and showcase new features and releases. One of the cool things about the conference is that it’s an excellent opportunity for gaming enthusiasts, aspiring game developers, and industry vendors to connect, network, learn and celebrate the achievements of the industry.

WP Engine Uses InfluxDB to Power Observability on a Global Scale

The WP Engine platform provides brands the solutions they need to create remarkable sites and apps on WordPress that drive their business forward faster. It hosts over 1.5 million websites, serving over 175,000 customers in more than 150 different countries, and processes 5.2 billion requests per day. In total, WP Engine’s footprint comprises about 8 percent of the entire web.

Ask Miss O11y: Pls ELI5 TLAs like PRO, SRE, and SLOs!

Dear Acronymically, I'll try to answer without using a single (new) acronym! First things first—"PRO" refers to our Pro plan, rather than being an acronym in and of itself. Honeycomb Pro is our cost-effective offering for professionals like you who are running a few production workloads! And we're hoping that folks will get even more benefit now that they have access to our SLO feature!

Observability for State and Local Government: Top 3 Challenges and How Monitoring Can Help

State and local governments require a high level of performance and reliability for the millions of people accessing their web applications every day. The talent shortage and lack of resources to train their staff on how to use new technologies prevents them from drawing valuable insights from modern IT environments. IT infrastructure monitoring allows state and local governments to stay ahead of technology trends and face common challenges with intelligence and transparency.

Who Owns Observability In Enterprises?

It’s common sense. When a logstorm hits, you don’t want to be left scrambling to find the one engineer from each team in your organization that actually understands the logging system – then spending even more time mapping the logging format of each team with the formats of every other team, all before you can begin to respond to the incident at hand. It’s a model that simply won’t scale.

Honeycomb Pro: Now With Metrics & SLOs

Honeycomb Pro is about to get even better. Starting today, all Pro accounts have access to Honeycomb Metrics and two Service Level Objectives (SLOs), previously only available to Enterprise accounts. Full disclosure: Later this month, the price of Pro plans will be increasing as well (see below). However, existing Pro customers (including those that sign up before the new pricing goes into effect) will be able to enjoy the new capabilities at existing prices for a full year, until April 2023!

Logging Best Practices - MDC, Ingestion and Scale

I don’t care about religious wars over “which logger is the best”. They all have their issues. Having said that, the worst logger is probably the one built “in-house”… So yes, they suck, but re-inventing the wheel is probably far worse. Let’s discuss making these loggers suck less with proper usage guidelines that range from the obvious to subtle. Hopefully, you can use this post as the basis of your company’s standard for logging best practices.

Application observability made easier for Compute Engine

When IT operators and architects begin their journey with Google Cloud, Day 0 observability needs tend to focus on infrastructure and aim to address questions about resource needs, a plan for scaling, and similar considerations. During this phase, developers and DevOps engineers also make a plan for how to get deep observability into the performance of third-party and open-source applications running on their Compute Engine VMs.

A primer to understanding observability

The one certainty you will find in IT, developer, and SRE roles is that things always change! One hot topic in DevOps communities is observability. A long word, you may be wondering what it really means and how you can add it to your skillset. Here’s a quick primer to get you going on your path to observability.

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AIOps & Observability- Which One Should Enterprises Focus on First?

Organizations today are pressured to keep their IT applications and infrastructure up and running and minimize their downtime. While this has always been a critical goal, it’s become harder to achieve with modern architectures, such as microservices, containerization, edge computing, hybrid-cloud deployments and the newer development methods such as agile DevOps techniques.

Honeycomb Service Level Objectives (SLOs)

In this 3-minute video, you’ll see how Honeycomb’s actionable SLOs can help you get to the source of an issue faster. Using a real production SLO (latency per-event) as an example, we walk you through what exhaustion time alerts are and how to configure them, as well as how to use a heatmap to investigate and take action when things happen.

A Primer for Monitor as Code: How to use Splunk Observability Cloud with Terraform

Managing the complexities of today’s cloud native infrastructure has resulted in the increased need for observability. As cloud adoption continues to grow, the need to deliver a better customer experience, scale efficiently and increase momentum on innovation has never been more important. For many organizations to carry out these principles, two technologies are helping organizations deliver on these goals faster: Monitoring-as-Code and Infrastructure-as-Code.