Calculating the true value of an IT project can be difficult, primarily due to the challenge of quantifying notions through dollar values. For example, automating processes will undoubtedly increase efficiency, but what’s the dollar value of such output?

The world is going digital with lightning speed. According to this report by Statista, at the beginning of January 2021, there were 4.66 billion active internet users in the world, which accounts for 59.5 percent of the world's population, and out of this 4.66 billion, around 4.32 billion (92.6%) users have accessed the internet by mobile. All companies regardless of the sector in which they operate, want to use the internet for expanding their business.

33% of consumers will leave a brand they love after just one bad experience. And almost 80% of American consumers say that convenience and speed are among the most important factors to a good customer experience (according to PwC). So yes, good UX design can make or break your business’ product and customer relationships. Hence, products are more people-focused than ever before.

When a customer support call goes well, life is good. With Cisco UCCE and AppDynamics, every support call can be a great customer experience.

The final stage of the popular Software Development Lifecycle after planning, analysis, design, and implementation is maintenance. This is where a full-fledged application running in production is constantly looked after and taken care of. Bugs, bottlenecks, slow database queries, security loopholes, and other issues are discovered and fixed before deploying the updated code. Log records and Application Performance Monitoring (APM) tools play a crucial role in software development maintenance.

It’s essential to perform a UX Audit on your website from time to time. It helps improve the quality of your site by reviewing its strengths and weaknesses. Chief Information Officers often carry out this job. However you can perform the UX Audit yourself if the company is small. Either way, you’re going to need a complete UX Audit Checklist that makes sure you get the most valuable insights from your audit.

In this blog, I’ll cover a real-world example of application performance troubleshooting a Java web app, hosted on JBoss Wildfly using Microsoft SQL as the backend database, including details of the analysis and diagnosis we had to perform in order to identify the root-cause of, and resolve, the performance issue.

Salesforce influences the productivity of entire organizations. That is why monitoring your Salesforce performance in a timely and professional manner is imperative. With GermainAPM’s help, your Salesforce response times and behaviors can be proactively monitored in many ways. Many enterprises depend on the mission-critical capabilities of Salesforce. One minute of downtime in your Salesforce app can cost you hefty.

How well your website works, and your visitor’s experience can make or break your business if you run your business digitally. Subsequently, your lead generation and eventually your sales can be negatively affected by bad user experiences. Almost every website owner has asked himself, are visitors enjoying using their website, store and other web applications? Do they find the information they anticipated? Or are they finding the interface friendly enough?

When we launched AppDynamics with Cisco Secure Application in early 2021, it was the industry’s first integrated application performance management (APM) and runtime application security offering. We made a bold bet that consolidated monitoring would become increasingly important and provide significant benefits such as improved security capabilities and reduced costs. It was the right bet.

A recent eG Innovations & DevOps Institute APM survey of more than 900 IT professionals indicated that AWS is the dominant cloud service provider. Organizations are deploying a wide variety of workloads on AWS cloud environments to ensure agility, scalability, and high availability of their application services.

In an earlier blog post, we had discussed how server performance monitoring is not just about monitoring CPU, memory, and disk resources anymore. There is more to server performance monitoring than just three resources or metrics. That blog post covered several key performance indicators (KPIs) that IT teams must track to ensure that their servers are performing well. In this blog post, we focus on another KPI – server uptime.

The Azure Active Directory (Azure AD) is Microsoft’s cloud-based identity and access management (IAM) service and an identity provider (IdP). Azure AD is the backbone for authentication in Microsoft 365 and for thousands of cloud-based SaaS applications. Azure AD provides several features for your organization and one of the features is the Microsoft Identity Platform.

With the rapid pace of change in applications and the infrastructure they run on, it’s more important now than ever to monitor what’s happening. Using an application performance monitoring (APM) tool can help provide the necessary visibility and insight you need for proactive and reactive problem resolution. But whether you’re looking for a replacement or have no monitoring in place, where do you start?

Modern software development is a high-pressure affair. Competition means getting to market faster with higher quality code and being able to release software quicker, monitor it and both find and fix problems quickly. By using modern tools and building a new approach and workflow to allow for monitoring, observability, and intelligent and actionable alerts it is possible to achieve faster release cycles with higher code quality.