Operations | Monitoring | ITSM | DevOps | Cloud

How Agentic AI is Redefining Network Operations

For much of the past decade, many of the most ambitious ideas in artificial intelligence lived primarily in research papers, labs, and long-term roadmaps. Agentic AI was no exception. The concept of AI systems capable of reasoning, planning, and acting autonomously was widely discussed but largely theoretical. But earlier this month, Gartner released its report The Future of NetOps Is Agentic, reflecting a growing consensus that this has changed. What was once conceptual is now becoming operational.

Resolve's Zero Ticket Minute - Ep. 8 #itautomation #agenticai #aiautomation

Proof of concept season is over. In Zero Ticket Minute Ep. 8, Ian Coppock explains why AI is now judged by results, not demos. If it’s not reducing downtime, cutting costs, or stopping 2 a.m. pages, it’s not delivering value. The shift is here. From experimentation to execution.

Bio-Industrial Convergence: How AIOps and Molecular Engineering are Reshaping the Hair Care Supply Chain

In the operational landscape of 2026, the intersection of Building Information Modeling (BIM) principles and biological manufacturing has birthed a new era of "Precision Beauty." For the systems engineers and operations managers within the multi-billion dollar personal care sector, the challenge has migrated from mass-market distribution to the high-LOD (Level of Development) management of molecular formulations. We are witnessing the "skinification" of hair care-a shift where the scalp is treated with the same technical rigor as complex IT infrastructure.

IT as the Proving Ground for AI: Driving Enterprise Innovation

As per the Enterprise AI Survey conducted by Digitate in collaboration with Sapio Research revealed that IT operations have emerged as the primary proving ground for artificial intelligence in the enterprise. With 78% of organizations already deploying AI in IT, 65% identifying ITOps as the biggest AI beneficiary, and adoption outpacing every other function, IT leads enterprise AI maturity.

Resolve's Agents of IT podcast - Ep. 11 - Sean and Ari's Hot Takes #itautomation #agenticai

Agentic AI is moving fast, but expectations are moving faster. In this episode of Agents of IT, Resolve CCO Sean Heuer and Ari Stowe, Resolve COO, cut through the noise around agentic AI, AIOps, and automation in modern IT environments. They react to recent articles from Forbes, TechCrunch, and others to unpack what’s real, what’s hype, and what actually works today.

Agentic IT operations, powered by BigPanda

BigPanda delivers the next evolution in AIOps solutions, featuring agentic automation for ITOps and ITSM teams, all in a single platform. Agentic IT operations from BigPanda keep the digital world running by transforming reactive, manual IT processes into proactive, intelligent automation. Our platform uses AI to detect, respond to, and prevent IT incidents at machine speed.

What is HEAL Monitoring Tool? A Comprehensive Guide for IT Leaders

Your organization has invested heavily in monitoring tools for application performance, infrastructure monitoring tools for servers and databases, log monitoring tools, network monitoring tools, and third-party monitoring tools for specific services. But the actual problem is your IT team is drowning in that data. A single production issue generates 30+ alerts across applications, databases, servers, and monitoring tools, creating an alert flood that buries the actual problem.

Resolve's Zero Ticket Video Series - Software Installation Request #itautomation #aiautomation

Software installs and access requests do not need tickets. In this Zero Ticket Video Series demo, see how RITA, Resolve’s AI-powered IT agent, automates a Jira access request end to end. RITA understands the request, validates role and policy, provisions temporary access, routes approvals automatically, and delivers full access once approved. No ticket queues. No manual handoffs. Just real resolution through agentic automation.

The $1.4 Million Per Hour Business Cost of Downtime And How AIOps Help

Enterprise downtime now costs over $300,000 per hour for the majority of organizations, with large enterprises in critical sectors losing up to $1.4 million per hour when systems go offline. At the same time, cloud budgets continue to overshoot targets by double digits as organizations struggle to manage multi-cloud complexity, unplanned scaling, and resource misconfiguration.

Why agentic AI is the future of IT change management

Every enterprise depends on continuous changes to its IT environment. New code releases, infrastructure updates, configuration changes, and security patches are all crucial to support continuous innovation. These same changes are also a leading source of operational risk and one of the most common causes of failures at the network, infrastructure, and software layers, resulting in outages.

Scaling Autonomous Operations with Agentic AI demo with Resolve

What does autonomous IT actually look like? This clip shows it in action. In this moment from our Scaling Autonomous Operations with Agentic AI webinar, RITA meets users where they work. Inside Slack. No portals. No tickets. Just answers. Watch RITA pull personalized knowledge in real time, synced directly from systems like SharePoint. Updates publish once and are instantly available everywhere. Then the real power kicks in.

Agents of IT podcast - Ep. 10 - Building Automation that Actually Scales with Yaju Suneja

Automation promises efficiency. Scaling it across a global enterprise is where most teams struggle. In this episode of Agents of IT, we sit down with Yaju Suneja, Global Head of Automation at Stefanini Group, to unpack what it really takes to build automation programs that scale across regions, teams, and technologies. Yaju shares real-world lessons from leading automation at global scale, including.

Resolve's Agents of IT podcast - Ep. 10 - Building Automation that Actually Scales with Yaju Suneja

A new Agents of IT episode is live! This week we’re featuring Yaju Sunja, Global Head of Automation at Stefanini Group. Watch to see what he has to say on how enterprises scale automation and move toward autonomous operations.

The Self-Aware Enterprise: Systems That Understand Themselves

Automation revealed truth. AI learned to reason from it. Now, systems are beginning to understand themselves. The self-aware enterprise isn’t a vision of autonomy. It’s a model of awareness. It sees, understands, and acts with precision based on verified knowledge of how it operates. This is the next evolution of intelligence in IT. Not artificial. Not imagined. Built.

Zero Ticket Video Series - Automatically Diagnose & Fix Outlook Email Issues

Outlook email issues are some of the most common and disruptive IT problems. In this demo, watch RITA, Resolve’s agentic IT assistant, automatically diagnose and fix an Outlook email sync issue: end to end, with no ticket and no technician required. See how RITA: Understands the issue through chat in Microsoft TeamsChecks service health and enterprise-wide outagesDiagnoses the root cause on the endpointExecutes the fix automaticallyConfirms resolution with the user.

How agentic IT operations transform IT Service Management (ITSM)

Enterprise ITOps leaders are realizing that legacy incident management processes are collapsing under the weight of today’s sprawling, hybrid-cloud enterprise environments. The fastest path from reactive firefighting to proactive, automated control is an agentic AI-powered incident assistant that can understand context, coordinate people, and take intelligent action at machine speed. Enterprise IT doesn’t look anything like it did even five years ago.

From Compliance to Confidence: Earning Trust in a World That Never Stops Changing

Compliance has always been a necessity, but for many organizations, it has also been a burden. Reports, audits, manual reviews, and spreadsheets create a cycle of looking backward rather than moving forward. As systems become more dynamic, that lag between compliance checks and real-world change grows wider, creating risk that traditional methods can’t close. The goal now isn’t to check the box.